Manager, Alternative Operations - Restructures

PIMCO•New York, NY

18d•$135,000 - $168,000

About The Position

PIMCO is seeking a Manager, Alternative Operations to support its Complex Restructures and Distressed Credit platform. The role is centered on private credit and alternative investment operations, with a focus on loan-based private financings, preferred equity, and bespoke structures. The Manager partners with Portfolio Managers, Account Managers, Alternatives Finance, and external service providers to support accurate settlement, lifecycle management, and reporting of private and originated loan investments. The position serves as the firm's point of contact for end-to-end restructure processing and requires precision, knowledge of credit agreements, and the ability to explain deal mechanics clearly. The Manager also facilitates cross-functional communication, leads process improvement initiatives, assists with complex financial transactions, enhances operational controls, engages vendors on service upgrades, and participates in special projects supporting the firm's strategic initiatives. The role is based in New York, NY or Austin, TX.

Requirements

Bachelor's degree required.
At least eight years of relevant operational experience across private and directly originated debt and/or equity.
Strong knowledge of loan-based products, including term loans, revolvers, delayed draws, and privately originated debt or equity.
Experience with loan setup, interest calculations, amendments, restructuring, loan agency functions, and loan settlement, including complex deal structures and control or pledge agreements.
Hands-on experience reviewing credit agreements and understanding loan-servicing terms, accruals, and service-provider communications for deal facilitation.
Experience working with transfer agents, including restricted shares.
Exposure to SMAs, private equity, and hedge fund organizational structures, including booking, settlement, accounting, and post-settlement deal maintenance; alternatively, experience in distressed debt or corporate loan operations.
Exposure to alternative investments and financing arrangements, such as purchase and sales agreements, loan setup and settlement, amendments, waterfalls, and Total Return Swaps (TRS).
Familiarity with private equity fund frameworks, covering booking, settlement, accounting, and post-settlement maintenance.
Experience managing relationships with custody and accounting service providers for supported products.
Understanding of accounting implications when recording lifecycle events, including principal and interest, expenses, and capital contributions and distributions.
Ability to extract key terms from credit facility documentation and effectively explain deal structures.
Good understanding of fund accounting across complex asset classes.
Experience managing complex securities and processing tasks, particularly involving financing instruments and strategies.
Proficiency in Excel and ability to efficiently analyze large data sets.
Strong collaboration, communication, organizational, and project management skills.
Self-motivated, detail-oriented, adaptable, resilient, and able to work in a fast-paced environment with shifting priorities and ambiguity.
High emotional intelligence, integrity, credibility, and trustworthiness.
Intellectual curiosity, commitment to professional development, and resourcefulness in solving complex problems.

Responsibilities

Provide day-to-day operational coverage for Private Distressed Credit portfolio managers, including deal settlement, funding coordination, wire instruction updates, and cash movements.
Serve as an escalation point and oversee outsourced back-office services, including settlements, asset setup, waterfall calculations, P&I processing, cash and position reconciliation, and document custody storage.
Review and interpret credit agreements to understand and operationalize key terms, including accrual mechanics, indices, payment schedules, and maturities.
Respond to detailed loan-level questions from internal stakeholders and client-facing teams, including questions about principal balances, accrual calculations, and payment timing.
Educate service providers and internal partners on deal mechanics and structuring.
Support loan amendments and other non-standard lifecycle events through accurate operational execution.
Support complex loan amendments, restructurings, share conversions, and other non-standard lifecycle events.
Participate in monthly activity reviews with select clients, as required.
Work with the Alternatives Finance team on cash management requirements related to fund development and deal facilitation issues.
Enhance controls and oversight for nonstandard alternative transactions across PIMCO.
Liaise with vendors, custodians, and banking institutions to support service enhancements and new product solutions.
Partner with technology teams and project managers to enhance, integrate, and optimize core systems, aligning business requirements with system capabilities.
Develop and maintain process documentation, workflow mapping, and control inventories across products and systems.