About The Position

The Alternative Investment Solutions Loans Unit (ALU) handles critical, time-sensitive controls, executions, and decisions within investment operations. Its responsibilities include investment book-of-record maintenance, trade execution, settlements, lifecycle events, corporate action processing, and cash and position reconciliation. The role is a managerial position in State Street’s Private Markets Fund Administration Department within the Alternative Investment Services Group. It combines oversight and significant managerial responsibilities with hands-on service delivery. The Senior Associate manages day-to-day service delivery for several large fund managers and is responsible for servicing and administering client-sponsored investment funds. The role involves working with senior management, client service teams, clients, vendors, internal development teams, and other business areas. The successful candidate will manage workflows and deadlines, build client relationships, maintain reconciliations, support operational improvements and technology enhancements, and participate in projects responding to client needs or internal process changes. The role also requires identifying and escalating unusual or potentially suspicious transactions in accordance with company policy and procedures.

Requirements

  • In-depth knowledge of operational management for private and syndicated loans, notes, and private bonds.
  • In-depth knowledge of trade intake, settlements, lifecycle events, and complex restructures.
  • IT literacy.
  • Strong knowledge of Geneva for the product set in scope.
  • Strong verbal and written communication skills.
  • Strong analytical skills.
  • At least 2 years of experience at management level.
  • Degree in Accounting, Finance, or a business-related area, with a minimum 2.2 honors degree.

Nice To Haves

  • ACCA, CIMA, ACA, or CPA qualified or part qualified.

Responsibilities

  • Deliver high-quality service to clients across regions and service functions, working with senior management and other client service teams.
  • Manage internal workflow and client deadlines.
  • Assist senior management with implementing a new Global Operating Model within Private Credit.
  • Manage and develop relationships with clients, vendors, and internal development teams.
  • Ensure the team meets deadlines and completes daily processes.
  • Maintain awareness of client needs, manage client expectations, and proactively escalate issues and improvement opportunities to management.
  • Develop and uphold company policies and procedures.
  • Communicate with other business areas, including NAV, QA, and Development.
  • Create and maintain cash and position reconciliations, delivering complete reconciliations to internal fund accounting teams and clients as needed.
  • Create efficiencies through technological enhancements and development.
  • Review and/or prepare client-related correspondence.
  • Participate in ad hoc projects based on client needs or internal process changes.
  • Identify unusual or potentially suspicious transaction activity and report or escalate it according to corporate policy and relevant operating procedures.

Benefits

  • Retirement savings plan (401K) with company match.
  • Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
  • Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
  • Access to an Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, excluding certain sales roles subject to sales incentive plans.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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