Manager, Airside Services

Halifax•Goffs, CA

About The Position

Reporting to the Senior Manager, Airside Services, the Manager, Airside Services is accountable for the safe and secure day-to-day operations of Halifax International Airport Authority’s airside operations, with a primary focus on safety, regulatory compliance, operational performance, and customer experience. The role provides work direction, coaching, and support to department supervisors, aligning priorities across internal departments to ensure reliable maintenance of airfield surface structures, airside grounds, the mobile fleet, and the service and asset management system. It provides technical and managerial leadership through a collaborative approach and oversees daily and long-term preventive maintenance activities to continuously improve service for internal and external customers. The Manager supports the emergency response program by managing the mass notification system, serving as the Operations Representative in the Emergency Operations Centre, and supporting the Operations department’s role in the Business Continuity Plan. Flexibility with working hours is required to meet operational needs and support critical incidents and events outside normal work hours.

Requirements

A diploma or technical degree from a college or university in a related field is desirable, with at least two years of related experience; alternatively, at least five years of experience in airside operations.
Working knowledge of, and ability to interpret and apply, relevant airside operations regulations, including Canadian Aviation Regulations, TP312 4th and 5th editions, and the Incident Command System.
At least five years of experience in a supervisory or managerial capacity.
Experience with airfield operations and/or fleet maintenance.
Ability to effectively lead and motivate a diverse workforce.
Ability to develop and manage budgets and analyze financial trends.
Ability to build strategic working relationships.
Ability to facilitate change through effective teamwork and decision-making.
Ability to communicate effectively with different audiences.
Ability to resolve conflict effectively.
Strong computer skills and experience with MS Office and Outlook.

Nice To Haves

Experience with the Incident Command System.

Responsibilities

Manage supervisor and employee performance, set daily, monthly, and annual priorities, provide performance coaching, and establish training and career development plans.
Establish key priorities in consultation with the Senior Manager, Airside Services, and other department managers.
Reinforce and communicate safe work practices.
Maintain close working relationships with supervisors and front-line staff and ensure issues are resolved quickly and effectively.
Make decisions regarding recruitment, discipline, and dismissal of department staff.
Develop and manage department budgets and capital programs.
Establish consultative working relationships with key stakeholders and communicate regularly about work requirements.
Develop and maintain a comprehensive winter maintenance plan with the Supervisor-Trainer Airfield Maintenance.
Oversee implementation and maintenance of the Preventive Maintenance System and Work Order System with the Service and Assets Management Planners and co-workers.
Ensure the Airside Services division complies with regulatory requirements.
Keep Maintenance Standard Operating Procedures and Preventive Maintenance Manuals current.
Review and revise department inspection and reporting systems.
Assess the effectiveness of airfield and fleet maintenance.
Establish a schedule for regular inspections and preventive maintenance work.
Manage preparation for HIAA’s annual inspection, implement a plan to close gaps, and create systems to monitor maintenance activity and staff productivity.
Lead and direct efforts to maintain a safety culture and ensure safety regulations and procedures are met or exceeded.
Lead and direct efforts to build a culture of environmental excellence, champion implementation of an environmental management system, and ensure environmental regulations and procedures are met or exceeded.
Act as the Airfield Services liaison to Transport Canada Inspection Services.
Ensure regulatory compliance related to airfield facilities and fleet maintenance.
Review operational performance regularly with the Senior Manager, Airside Services, and conduct routine operational walkabouts to build relationships with front-line staff and encourage improvement ideas.
Provide backup to the Senior Manager, Airside Services, as required.
Support the emergency response program through management of the mass notification system, service as Operations Representative in the Emergency Operations Centre, and support for the Operations department’s Business Continuity Plan responsibilities.