Manager Air Network Product & Performance

Purolator•Mississauga, ON

9d•Onsite

About The Position

Air Network Product & Performance is responsible for driving performance, planning, and product enablement across the air network. This role will lead the performance framework across air carriers, improves network visibility and reliability, and leverage forecasting and planning models to support network decisions, enabling consistent execution and continuous improvement across the network.

Requirements

7-10 years of progressive experience in all or a combination of: Air cargo / airline operations or network environment or Freight forwarding / integrated logistics, Carrier or vendor performance management, Product and service development, Network planning, forecasting, or operational analysis
Strong analytical capability (, modeling, scenario analysis, Powerpoint)
Experience applying structured program and project management (PMI discipline)
Process-oriented mindset with focus on consistency, governance, and execution
Ability to translate commercial opportunities into operational reality
Strong cross-functional collaboration (Operations, Commercial, Implementation)
Clear, practical communicator
Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

Responsibilities

Establish and manage performance frameworks across air carriers (service, cost, reliability)
Drive active performance management, including KPI tracking, root cause analysis, and corrective actions
Support structured carrier engagement with fact-based insights (capacity, performance, cost drivers)
Improve visibility and accountability across the network
Develop robust forecasting and planning models to support network and capacity decisions
Analyze volume flows, trade lanes, and cost/service trade-offs
Replace ad hoc or “napkin math” approaches with structured, repeatable analysis
Support evaluation of new opportunities alongside Solutions and Commercial teams
Support scalable development of, Air Freight, Express Courier, Non-Standard Courier (SHS: oversize, special handling, supply chain solutions)
Translate commercial opportunities into operationally viable service models
Define parameters, constraints, and requirements to enable consistent execution
Work closely with Sales and Implementation teams to operationalize offerings
Establish structured approaches to Network planning and evaluation, Product rollout and implementation, Performance management and reporting
Build tools, templates, and governance routines to drive consistency
Apply continuous improvement and quality management discipline across the air network
Lead or support cross-functional initiatives (network changes, new services, product launches)
Coordinate across Operations, Commercial, IT, and partners to ensure aligned execution
Provide disciplined program structure using PMI-based approaches