Manager, AI Risk Management

KeyBank•Charlotte, NC
•$116,000 - $216,000

About The Position

The Manager, AI Risk Management supports KeyBank’s enterprise AI Risk Management Governance program by executing and enhancing its AI risk management framework, risk assessment processes, governance controls, and regulatory oversight activities. The role coordinates across business lines, technology, model risk, compliance, legal, information security, third-party risk management, and operational risk to ensure AI use cases are identified, assessed, governed, monitored, and deployed in accordance with enterprise standards. Depending on business needs, the role may support strategic initiatives or business-as-usual activities. It leads AI risk assessments and framework implementation, owns requirements and enhancements for the AI risk workflow within an enterprise GRC platform, and advances governance strategy and automation. The role also serves as a liaison across risk disciplines and business partners, facilitates governance forums, and drives accountability for remediation and control implementation.

Responsibilities

  • Lead end-to-end AI risk assessments, including inherent and residual risk evaluation, independent review and challenge, and deployment readiness.
  • Partner with business, technology, risk, compliance, legal, privacy, cybersecurity, and third-party functions to identify and address AI risks.
  • Maintain governance records, reporting, ongoing monitoring, reassessments, remediation actions, and risk decisions.
  • Own business requirements and enhancements for the AI risk management workflow within an enterprise GRC platform.
  • Partner with technology teams to design workflow, scoring, reporting, evidence management, and automation capabilities.
  • Lead testing, validation, implementation, and production readiness to maintain a reliable system of record for AI risk decisions.
  • Lead implementation of a recognized financial services AI risk management framework and align its requirements to enterprise processes.
  • Coordinate control mapping, gap assessments, ownership, remediation, and evidence standards across business and risk functions.
  • Translate framework requirements into practical policies, procedures, controls, implementation plans, and leadership reporting.
  • Guide the design and implementation of AI-enabled governance, risk assessment, and workflow automation capabilities.
  • Partner with technology teams and external providers to automate evidence collection, control mapping, documentation, and assessment activities.
  • Establish governance requirements, decision gates, human oversight, testing, and monitoring for agentic AI solutions.
  • Advance the AI governance strategy, operating model, policies, standards, and accountability structure.
  • Simplify governance processes and reduce duplication across enterprise risk and control functions.
  • Develop metrics, risk indicators, dashboards, inventory controls, and management reporting to drive continuous improvement.
  • Serve as primary liaison across risk disciplines and first-line business partners.
  • Facilitate working groups, governance forums, and operating committee meetings.
  • Build relationships with senior leaders across Risk Management, Technology, Compliance, Legal, and business functions.
  • Drive accountability for risk remediation and control implementation activities.

Benefits

  • Eligible for incentive compensation, which may include production, commission, and/or discretionary incentives.
  • Flexible options for employee workspaces in circumstances where roles can be performed effectively in a mobile environment.
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