Manager - AI Operations

Mayo ClinicRochester, MN

About The Position

Position Overview The Manager, Artificial Intelligence (AI) provides operational leadership for the execution, coordination, and delivery of enterprise artificial intelligence initiatives. This role is responsible for translating program strategy into actionable plans, ensuring alignment across stakeholders, and supporting consistent, high ‑ quality delivery of AI solutions. The Manager works closely with directors, product leaders, technical teams, and business partners to manage multiple AI initiatives concurrently, while maintaining focus on governance, timelines, and value realization.

Requirements

  • Bachelor’s degree and 6 years of experience in program management, operations, digital health, analytics, or technology environments required.

Nice To Haves

  • Master’s degree and 6 years of experience in program management, operations, digital health, analytics, or technology environments preferred.
  • Demonstrated experience leading teams, managing complex initiatives in matrixed organizations preferred.

Responsibilities

  • Manage day ‑ to ‑ day planning, coordination, and execution of AI initiatives across assigned portfolios.
  • Serve as a primary point of coordination among clinical, operational, technical, and business stakeholders.
  • Support development of business cases, intake materials, and prioritization artifacts for AI initiatives.
  • Ensure initiatives follow established AI governance, risk, regulatory, and approval processes.
  • Monitor milestones, risks, dependencies, and outcomes; provide regular status reporting and escalation as needed.
  • Coordinate activities supporting deployment, change management, and transition to operational ownership.
  • Lead or support teams of program managers, analysts, or coordinators; reinforce accountability and delivery discipline.
  • Identify opportunities to improve intake, execution, and delivery processes across AI initiatives.
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