Manager Aeromed Program Ops - Aeromed Ground Ambulance

Tampa General Hospital • Tampa, FL

11d

About The Position

The Manager of Aeromed Program Operations oversees and coordinates air and ground medical transport operations, including dispatch communications, ambulance services, and rotor-wing aeromedical transport. The role supports programmatic, operational, and financial management in conjunction with the Manager of Aeromed Program RN and the Director of Aeromed Program. It ensures patient-care transport is delivered safely, efficiently, and in compliance with regulatory standards while maintaining operational excellence and supporting Tampa General Hospital’s mission. The manager performs job duties in accordance with the hospital’s mission, vision, and values.

Requirements

• Graduate from an Emergency Medical Service program.
• Active Florida Paramedic license.
• Certified Flight Paramedic (FT-C).
• Basic Cardiac Life Support (BCLS) certification.
• Advanced Cardiovascular Life Support (ACLS) certification.
• Neonatal Resuscitation Program (NRP) certification within the first six months of hire.
• Five years of progressive leadership experience in fire, EMS, air medical transport, dispatch operations, or related emergency services.
• Proven background in dispatch management, system status oversight, and resource development.

Responsibilities

• Oversee daily operations for dispatch, ground ambulance, and air ambulance services, ensuring safe, efficient, and compliant performance.
• Manage dispatch center activities, including call prioritization, unit assignment, and adherence to established protocols.
• Monitor system status management and key performance indicators to optimize deployment and response times.
• Partner with clinical and aviation leadership to ensure safe patient transport and alignment with safety and quality standards.
• Oversee ground and air operations, including staffing, scheduling, fleet readiness, and coordination with aviation partners.
• Ensure compliance with federal, state, and local EMS, FAA, and DOT regulations, as well as organizational policies.
• Use dispatch and communications technology, including CAD and GPS/AVL systems, to enhance coordination and operational effectiveness.
• Support programmatic, operational, and financial management of the program in conjunction with the Manager of Aeromed Program RN and Director of Aeromed Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed