Professional Services Project/Program Mgmt

Trimble Inc.•Atlanta, GA

About The Position

The Manager, AECO Project Management Office (PMO) is responsible for leading a team of Project Managers to drive consistent, high-quality delivery across AECO Professional Services engagements. Reporting to the Senior Manager, AECO Resource & Project Management, this role is accountable for translating PMO strategy into execution. The Manager ensures delivery discipline, operational consistency, and accountability across projects, while supporting the organization’s broader goals of improving margin performance, delivery predictability, and customer outcomes. This is a hands-on leadership role focused on stabilizing execution, embedding standardized practices, and elevating team performance at scale.

Requirements

5+ years of experience in project management within a Professional Services environment
5+ years of experience leading customer-facing teams and managing Project Managers
Proven experience driving delivery execution, process improvement, and operational consistency
Strong understanding of project financials including utilization, margin, and forecasting
Excellent communication, leadership, and stakeholder management skills

Nice To Haves

Experience in PMO transformation or standardization initiatives
Background in SaaS or construction technology environments
Experience working with PSA, CRM, and reporting tools
PMP, Lean Six Sigma, or Agile certifications

Responsibilities

Lead and manage a team of Project Managers, ensuring accountability for delivery outcomes, utilization, and customer satisfaction
Drive consistent execution across all engagements, ensuring adherence to PMO standards, methodologies, and governance practices
Coach and develop Project Managers to improve performance, decision-making, and ownership of project outcomes
Partner with the Senior Manager to align team priorities with organizational goals, delivery strategy, and resource plans
Establish a strong operating cadence including 1:1s, delivery reviews, and performance tracking
Ensure projects are delivered on time, within scope, and aligned to contractual and financial expectations
Reinforce scope governance and proactive risk management to reduce margin leakage and delivery variability
Drive adoption of standardized delivery frameworks, tools, and reporting practices across all projects
Monitor and improve key delivery KPIs including utilization, project margin, customer satisfaction, and delivery success rates
Act as an escalation point for delivery challenges and support resolution across customer and internal stakeholders
Maintain visibility into project portfolio health, proactively identifying risks related to scope, timeline, cost, or resource alignment
Conduct regular project health reviews and intervene early to mitigate delivery issues
Ensure accurate forecasting of project timelines, resource needs, and revenue expectations
Partner with Resource Management to ensure appropriate staffing and workload balance across the team
Collaborate closely with Sales, Customer Success, Consulting, and Product teams to align expectations and improve delivery outcomes
Support alignment between sales commitments and delivery capabilities to reduce overcommitment and customer dissatisfaction
Contribute to continuous improvement initiatives across the Professional Services organization
Support the Senior Manager in embedding consistent PMO practices, tools, and governance across AECO
Identify gaps in delivery processes and drive improvements to enhance efficiency, scalability, and predictability
Reinforce a culture of accountability, transparency, and continuous improvement across the PMO team