Manager, Advertising Account Management, Sam’s Club Connect
About The Position
The Manager, Advertising Account Management for Sam’s Club Connect leads strategic account planning and execution to optimize advertising solutions and drive business growth. This role requires strong business acumen to interpret market trends, regulatory changes, and customer insights, translating them into actionable strategies. The manager collaborates with internal teams and external partners to enhance customer experiences, develop sales proposals, and deliver data-driven recommendations. By fostering effective relationships and guiding team performance, this position ensures alignment with organizational goals while maintaining high standards of integrity and operational excellence. The Account Management team supports beverage SMB advertisers by delivering tailored advertising solutions that drive business growth. This team leverages industry knowledge, data insights, and strategic account planning to build strong client relationships and optimize product offerings. Members collaborate closely with stakeholders to address complex business needs, enhance onboarding experiences, and provide actionable recommendations. The team fosters a culture of continuous improvement, integrity, and customer focus, ensuring effective communication and alignment with overall business objectives. Their efforts contribute to delivering measurable value and supporting the success of both clients and the organization.
Requirements
- Proven ability to analyze business metrics and interpret data models to inform decision-making and solve complex business challenges.
- Strong knowledge of product features, value propositions, and assortment management to support sales and customer engagement.
- Experience in stakeholder identification, communication, and relationship management to build effective partnerships and influence outcomes
- Expertise in developing and delivering sales proposals and presentations tailored to customer needs and market conditions.
- Skilled in managing customer onboarding processes and resolving escalations to enhance customer experience.
- Proficiency in account planning, forecasting, and leveraging industry trends to support sales
- Ability to utilize business insights and analytics to recommend advertising solutions and improve sales planning.
- Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 2 years' experience in business management, marketing and sales, omni channel merchandising, or related area.
- OR 4 years' experience in business management, marketing and sales, omni channel merchandising, or related area
Nice To Haves
- Leading cross-functional teams
- Master's degree in business, marketing and sales, or related area.
- Sales
Responsibilities
- Analyze market trends, regulatory changes, and business metrics to provide actionable recommendations to stakeholders.
- Develop business cases and translate requirements into aligned projects supporting overall strategy.
- Lead sales activities by articulating product features and value propositions to meet customer needs.
- Build and maintain effective partnerships through professional communication and stakeholder engagement.
- Oversee onboarding processes, identify gaps, and recommend improvements to enhance customer experiences.
- Utilize data insights to inform advertising solutions and support sales planning.
- Manage escalations and ensure service level agreements are met or exceeded.
Benefits
- Competitive pay
- Performance-based bonus awards
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
