Manager, Administrative Services

WELL Health Diagnostic Centres•Calgary, AB

5d•Onsite

About The Position

WELL Health Diagnostic Centres is seeking a Manager, Administrative Services, to lead administrative staff and assist with managing clinic operations. The clinic is located in central SW Calgary with excellent transit access and utilizes innovative, state-of-the-art technology. WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario and Alberta, serving over 15,000 healthcare providers across 50+ accredited locations. They are committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care. WELL Health Diagnostic Centres is recognized as a top employer of choice, with distinctions such as Canada’s Best Managed Companies and Great Place to Work®.

Requirements

4+ years of management experience in healthcare practice.
Current CPR certificate is an asset.
Excellent interpersonal, communication and relationship building skills.
Knowledge of and demonstrated ability in corporate core competencies.
Positively influence and lead staff members, as well as physicians.
Demonstrated effective decision-making and problem-solving skills.
Ability to rapidly learn and adapt to changing environments and clients.
Self-starter who thrives in entrepreneurial environments.
Ability to operate with a high degree of integrity and sincerity.
Demonstrated leadership, reliability, and flexibility.
Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity and kindness.

Nice To Haves

Current CPR certificate

Responsibilities

Ensure clinic operates in accordance with the corporate objectives, policies, programs and service standards.
Prepare employee schedules to meet referral demand and optimization of equipment utilization and ensure coverage during vacations and absences.
Collaborate with staff to develop their professional development goals; encourage cross training.
Order supplies and monitor usage.
Coordinate with Human Resources to recruit, motivate, promote, transfer, or terminate staff members.
Continually manage and improve work processes at the clinic.
Implement procedural, administrative, and organizational changes as per corporate objectives.
Record and document all clinic staff meeting minutes on WELL Health meeting template.
Escalate employee concerns i.e. payroll, policy and procedure changes/adherence to Regional Director &/or HR.
Assist with CPSA Inspections, compiling data, records and employee and physician information.
Provide leadership direction, coaching and reporting on all operational aspects at the clinic level.
Attend any other duties as assigned by Supervisor.