Manager, Addiction Services

Mission Services of Hamilton•Hamilton, ON

About The Position

The Manager, Addiction Services will assist the Director, Addiction Services to ensure effective, efficient daily operation of the program within the general policies and guidelines of Mission Services.

Requirements

Minimum three (3) years of work experience in the field of addiction, mental health and/or other social services
Minimum two (2) years of supervisory or managerial experience
Post-secondary diploma or degree in social work, social service work, counselling, criminal justice, or related field
Demonstrated solid knowledge in the substance use treatment field including abstinence based and harm reduction practices
Understanding of working from a trauma-informed, anti-racist anti-oppressive perspective
Understanding of challenges and barriers faced by individuals experiencing substance use and mental health concerns
Police Vulnerable Sector Check
Two-Step Tuberculosis Skin Test

Responsibilities

Oversee the Suntrac, Harm Reduction, and Addiction Supportive Housing (ASH) programs
In consultation with the Director of Addiction Services, lead the performance management of program staff including supervision and evaluation
Identify hiring needs and support in the recruitment and onboarding of new program staff with the support of the Director of Addiction Services and People, Culture and Communication Department
Train all new staff, students and volunteers within Addiction Services
Review, evaluate and develop program curriculum, policies and procedures in consultation with the Director of Addiction Services
Keep accurate statistics and case file records within designated program areas and provide reports to the Director as required
Lead and supervise case management discussions, group facilitation and outreach of programs to meet service user needs; carry a service user case load as required
Work within parameters of program budget
Represent and promote the program in the community and on assigned committees
Schedule and facilitate meetings with the individual Suntrac, ASH, and Harm Reduction Team members
Schedule and manage Suntrac, ASH, and Harm Reduction team trainings and team meetings
Attend departmental meetings with the department as required
Oversee the attendance of staff, approving staff payroll through Mission Services payroll platform
Adhere to a strict policy of confidentiality
Work safely, identify any health and safety concerns and report to management
Follow Mission Services workplace health and safety policies and procedures at all times
Uphold the organization’s mission, values and standards
Additional projects and duties as assigned