Manager, Accreditation

ENGINEERS CANADA•Ottawa, ON

7d•CA$106,346 - CA$132,997•Hybrid

About The Position

The Manager, Accreditation leads the accreditation portfolio and is accountable for the effective management, quality assurance, continual improvement, and strategic alignment of accreditation operations, systems, people, and initiatives. The role provides direct line management to the CEAB Secretary, Accreditation Analyst, Accreditation Program Advisor, and Accreditation Coordinator; oversees portfolio-level planning and performance; and ensures that accreditation processes, tools, records, volunteer supports, and stakeholder relationships remain effective, defensible, and aligned with Engineers Canada’s objectives.

Requirements

Graduate from a recognized University, or an equivalent combination of education and experience.
Minimum of five (5) years of experience managing accreditation, quality assurance, standards, credentialling, education, or a related portfolio.
Minimum of five to eight (5-8) years of management and team leadership experience with staff or volunteers.
Demonstrated ability to lead strategic and operational work simultaneously, build trusted relationships with diverse national interest holders, and manage complex projects, risks, priorities, and resource constraints.
Strong knowledge of accreditation principles, governance processes, policy development, quality assurance, volunteer strategy, and continuous improvement.
Experience working respectfully and effectively with diverse staff, volunteers, partners, interest holders, and communities.

Nice To Haves

Experience leading change, modernization, or strategic implementation initiatives is strongly desirable.
Proficiency in Microsoft 365 Business, SharePoint, Teams, and accreditation-related systems and reporting tools.
Experience with budget management, operational planning, and technology-enabled process improvement.
Proficiency in French is an desirable.

Responsibilities

Leads the accreditation portfolio, including direct line management of the CEAB Secretary (who supervises the Senior Coordinator, Accreditation Visits who in turn manages the Coordinator, Accreditation Visits), Accreditation Analyst, Accreditation Program Advisor, and Accreditation Coordinator, as well as work planning, budgeting, priority setting, risk management, and performance management across accreditation operations.
Provides portfolio-level quality assurance for accreditation operations, decision-support materials, documentation, reporting, processes, tools, publications, and interest-holder communications.
Provides portfolio-level oversight of accreditation visits, substantial equivalency activities, related operational processes, and service delivery, with day-to-day operational leadership provided by the CEAB Secretary.
Ensures effective triage, response, and escalation of accreditation and substantial equivalency inquiries across the team, including allocation of routine, technical, governance, policy, data, and complex matters to the appropriate role.
Leads the development, interpretation, implementation, revision, approval, maintenance, and publication of accreditation criteria, procedures, guidance, decision frameworks, reports, communiqués, and public-facing accreditation information, in coordination with staff responsible for drafting, logistics, and dissemination.
Develops and maintains relationships with CEAB leadership, regulators, Higher Education Institutions, Engineering Deans Canada, students, volunteers, and other national and international interest holders involved in accreditation and engineering education.
Leads the accreditation volunteer strategy, including recruitment, onboarding, development, retention, support, and volunteer succession planning, in coordination with staff responsible for day-to-day volunteer administration.
Builds team capacity through staff development, coaching, succession planning, knowledge transfer, and continuous improvement of team practices.
Provides strategic leadership and operational integration for accreditation modernization, continuous improvement, transition planning, and implementation activities as assigned through portfolio or project governance.
Represents Engineers Canada on accreditation matters at meetings, workshops, conferences, and other forums nationally and internationally.