Manger, Accounts Receivables, Laboratory, and Special Services

QualDerm Partners

4d • Onsite

About The Position

The Manager, Accounts Receivable, is responsible for the daily performance and oversight of revenue cycle services, specifically Accounts Receivable and follow-up activities. This role involves assisting with standardization and optimization initiatives for in-house RCM processes, managing assigned revenue outcomes and Key Performance Indicators (KPIs), and creating standard operating procedures in coordination with leadership. The position also supports continuous improvement activities, manages legacy accounts receivable for acquired practices, stays updated on payer guidelines, monitors payer trends, and reports findings to leadership. Additionally, the role involves leading team meetings, participating in audits, assisting with bad debt collection, providing oversight for patient billing calls, and ensuring returned patient mail is handled appropriately.

Requirements

• Bachelor’s degree preferred
• 5-7 years of progressive revenue cycle management experience within a large healthcare organization experience
• Experience in revenue cycle areas including patient access, registration, billing, AR/follow-up, collections
• Strict attention to detail
• Ability to meet deadlines in a fast paced, start-up, results-oriented environment
• Excellent verbal and written communication skills
• Proficient Microsoft Office Suite products, specifically Excel and ability to analyze large data sets; advanced analytic skills and experience in developing revenue cycle outcome-driven metrics
• Ability to collaborate and work in a team environment
• Applicants must be currently authorized to work in the United States in a full-time basis.

Responsibilities

• Responsible for daily performance and oversight of revenue cycle services, specifically, Accounts Receivable and follow-up activities.
• Assist with standardization and optimization initiatives for in-house RCM processes in coordination with other RCM leaders and initiatives.
• Accountable for assigned revenue outcomes and Key Performance Indicators (KPIs) as determined by leadership.
• Creates standard operating procedures in coordination with leadership.
• Assists with management of continuous improvement activities and quality improvement.
• Manage all legacy accounts receivable activities/run-down for acquired practices including billing, A/R follow-up, insurance and patient refunds and collection of patient balances.
• Keep updated with current payer guidelines and reimbursement policies.
• Monitor payer trends in rejections and denials and assigns team to work these in a timely manner.
• Reports trends in a timely manner to leadership as well as corrective action plans.
• Lead team meetings as assigned.
• Participates in audit activities in conjunction with finance/accounting team.
• Assist with bad debt collection process as directed.
• Provide assistance and oversight for patient billing calls when needed.
• Ensures all returned patient mail is researched and updated to correct addresses and statements are re-sent.

Benefits

• Competitive Pay
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts
• Referral Bonus Program – Earn bonuses by referring qualified candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level