Accounts Receivables Coordinator

RSKS ADMINISTRATIVE SERVICES INC•Rushville, IN

About The Position

This is a pivotal role in the efficient and accurate functioning of the administrative processes related to billing and customer account collections and review within the dynamic environment of the trucking industry. This position requires a detail oriented and organized professional who can navigate onboarding new customers.

Requirements

High School Diploma or equivalent
Two (2) years of experience in accounts receivable working with customer accounts.

Responsibilities

Maintain process documentation and customer billing requirements
Receive, scan and index driver paperwork.
Contact drivers and driver managers regarding missing or incomplete paperwork.
Process and generate accurate invoices for customer shipments and services.
Process customer invoices in a timely manner (within 24 hours): Upload invoices and required backup to customer web portals where applicable, Send by email to applicable customer contact, Or direct mail to customers.
Issue and record adjustments to billing related to error corrections and adjustments.
Communicate with drivers and internal departments to resolve billing inquiries.
Communicate with customers regarding past dues of anything past payment terms and anything past 30 days of payment terms understanding invoice is correct and escalate to applicable sales team.
Reviewing customer portals where applicable to ensure receipt of invoice and notifications of payments.
Prepare weekly correspondence on the status of applicable customer accounts.
Ensure SOP’s are adhered to and updated when necessary.
Contribute to continual process improvement identification and procedures.
Ad hoc projects, analyses, reports, external audits, and oversee future projects.