About The Position

Requires broad technical expertise and company/industry knowledge. Accountable for program management functions. Assists other associates in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Accountable for team performance and results. Manages professional employees and/or supervisors. Adapts plans and priorities based on resource and operational challenges. Acts based on policies, procedures. Receives guidance from managers. Provides technical guidance to employees, colleagues, and customers. Translates strategy and priorities into work product. Positively impacts the level of service. Influences the team’s ability to meet quality, volume, and timeline targets. Guides based on policies, resource requirements, budgets, and business plans. Builds team engagement to meet service and operational challenges. Provides recommendations for OT, operational expenses, and rollup data. Resolves technical, operational, and organizational problems. Supports problem solving across an organizational matrix. Guides and influences internal and external customers, or agencies.

Requirements

  • Requires broad technical expertise and company/industry knowledge.
  • Accountable for program management functions.
  • Assists other associates in achieving goals.
  • Manages performance appraisals and pay reviews.
  • Manages training for 3 or more employees.
  • Manages hiring and termination actions.
  • Accountable for team performance and results.
  • Manages professional employees and/or supervisors.
  • Adapts plans and priorities based on resource and operational challenges.
  • Acts based on policies, procedures.
  • Receives guidance from managers.
  • Provides technical guidance to employees, colleagues, and customers.
  • Understands and applies concepts in the field of expertise.
  • Has growing knowledge of other disciplines.
  • Translates strategy and priorities into work product.
  • Positively impacts the level of service.
  • Influences the team’s ability to meet quality, volume, and timeline targets.
  • Guides based on policies, resource requirements, budgets, and business plans.
  • Builds team engagement to meet service and operational challenges.
  • Provides recommendations for OT, operational expenses, and rollup data.
  • Resolves technical, operational, and organizational problems.
  • Supports problem solving across an organizational matrix.
  • Guides and influences internal and external customers, or agencies.

Responsibilities

  • Serves as point of contact and a mentor for resolving complicated issues related to accounting.
  • Provides day-to-day leadership to team members.
  • Organizes training and refresher sessions for the team.
  • Prepares a training and developmental plan for all team members.
  • Supports recruiting, staffing, training, and onboarding processes.
  • Assists with performance management processes.
  • Completes performance evaluations for assigned staff.
  • Identifies and mitigates risks/issues that are potential bottlenecks to the process.
  • Performs other duties as assigned.
  • Complies with all policies, procedures, and standards.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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