Manager, Accounting Operations

FlightSafety International•Columbus, OH

About The Position

The Manager, Accounting Operations manages operational accounting functions as they relate to collections and credit. This position will lead a team of five individuals on the Collections team to ensure timely receipts from customers. This position will also work with Financial Leadership on initiatives to review and analyze selected Accounting & Finance department processes and make recommendations to improve procedures to create a more efficient Collections workflow.

Requirements

Bachelor’s degree in Accounting, Finance, or Business
5+ years of experience in Collections/Operations
3+ years of management experience
Proven ability to lead a team of professionals
Excellent verbal and written presentation skills
Excellent organizational and analytical skills
Ability to explain complex financial data in clear, straightforward language
Ability to read and interpret financial reports
Proven ability to overcome obstacles and get results
Displayed ability to work in a dynamic and fast paced environment
Knowledge of ERPs like SAP or similar systems.
Proficient with EXCEL, Access, Word, PowerPoint.
Other software programs may be required, as needed.

Nice To Haves

Travel as required

Responsibilities

Establish and maintain guidelines, processes, policies, and industry best practices for collections of receivable balances
Develop and enhance strategies and workflows to minimize financial exposure and create action plans and solutions to partner with internal and external stakeholders
Key liaison for Sales team to communicate strategy and drive alignment across various FlightSafety teams in order to set appropriate expectations with our customers on payment expectations
Prepare and present recurring reporting and KPIs on bad debt, high risk accounts, and industry developments that may affect collection of receivables
Manage and oversee collections portal YayPay including workflows, administration, recordkeeping, communication, and reporting
Establish good working relationships with internal teammates like Sales, Accounts Receivable, and Billing
Perform credit reviews to grant payment terms for customers or evaluate overall credit worthiness of external partners
Manage and partner with Third Party collection agency
Serve as escalation point for direct reports to troubleshoot issues or suggestions to find alignment with customers
Oversee and support the coaching, development, and training of team members.
Train and cross-train team as needed
May work directly with external customers to resolve issues
Participate in special projects as assigned
Implement process improvements and share best practices across the department
Establish productive relationships with cross functional teams