Alltrista - Manager, Account

Human Resources•Greer, SC

About The Position

The Account Manager is the customer-facing lead responsible for managing external and internal relationships to grow business with existing customers, acquire new accounts and product opportunities, and achieve sales targets. Alltrista Plastics LLC is a manufacturer of high-volume, precision injection-molded parts, serving markets including consumer products, medical and healthcare, personal care, health and beauty, caps and closures, and packaging. The position focuses particularly on medical and pharmaceutical packaging markets and supporting global customers with multiple locations. The Account Manager develops territory sales plans, manages the sales pipeline using the Stage Gate process, and applies value selling to optimize pricing and provide customer solutions. The role partners with inside sales and customer care, as well as cross-functional teams, to quote and close business and commercialize new opportunities. It also includes customer presentations, contract negotiations, and travel exceeding 50 percent of work time, including travel in the EU and to the U.S. as needed.

Requirements

  • Bachelor’s degree in business, engineering, or a related science field.
  • Five to seven years of professional B2B sales or business development experience in the medical market for a manufacturing company.
  • Thorough understanding of applications and needs in the medical/healthcare market.
  • Relationships with major customers in medical/healthcare markets.
  • Functional understanding of medical regulatory agency requirements, including QSR and ISO 13485, and quality systems as they apply to medical devices and pharmaceutical products.
  • Self-motivation and strong planning, organization, and communication skills to drive key actions remotely.
  • Interpersonal skills to interact with employees at various organizational levels as a team member.
  • Ability to use computer technology for communication, planning, analysis, reporting, and management.
  • Ability to read, write, comprehend, and follow written, verbal, and nonverbal communication within an organization, especially with customers.
  • Ability to travel more than 50 percent of work time, including throughout the EU and to the U.S. as needed.
  • Ability to work overtime or occasionally on weekends with short notice.
  • Ability to sit at a workstation approximately 85 percent of work time and stand or walk approximately 15 percent.

Responsibilities

  • Develop and execute a plan to achieve the territory sales target.
  • Report on leads, quotes issued, closed opportunities, and the opportunity pipeline.
  • Use knowledge of medical device and pharmaceutical packaging markets, companies, and products to identify prospective customers and grow existing customer business.
  • Support global customers with multiple locations.
  • Apply value selling to optimize pricing and develop customer solutions; build high-level customer relationships as a trusted advisor.
  • Use the Stage Gate process to manage and execute the sales pipeline.
  • Partner with inside sales and customer care to support customer needs.
  • Engage cross-functional teams, including Operations, Quality, Legal, Finance, and Planning/Logistics, to quote and close new business.
  • Prepare and present customer and corporate presentations and create highly satisfied customers on new programs.
  • Work with Program Management to commercialize new business opportunities.
  • Participate in contract negotiations to define terms and protect company investments.
  • Leverage company strengths to develop value propositions that meet customer needs.
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