Manager, Account Management
About The Position
Our mission at Mastercard is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions simple, safe, and smart. Our solutions help individuals, financial institutions, governments, and businesses function. The US Specialty Financial Institutions team is responsible for cultivating and managing our cobrand partnerships. We collaborate across a constellation of businesses across the fintech ecosystem – from issuers to merchants to processors to startups – to solve real-world challenges and create incremental value. We seek an Account Manager to not only lead day-to-day management and strategic growth of one of Mastercard’s largest and most complex global financial institution partnerships, including cobranded portfolios with leading consumer brands, but also a collection of leading retail brands. With a focus on cobranded financial products, this individual will provide consultative support to executive leadership at our customers while achieving business development objectives.
Requirements
- Experience in financial technology and / or management consulting
- Demonstrated ability to operate autonomously in high-stakes, ambiguous environments
- Strong emotional intelligence; comfortable speaking publicly as well as building meaningful relationships at both senior and junior levels
- Capable of understanding, distilling and working through complex business and technical challenges
- Proven track record of influencing senior stakeholders and driving complex initiatives to execution
- Confident in extracting insights across quantitative and qualitative data sources
Nice To Haves
- Experience with cobranded card programs, loyalty ecosystems, or large-scale FI partnerships preferred
- Willingness to travel up to 30%
- Location preferred DC to NYC corridor; open to remote
Responsibilities
- Own and lead Mastercard’s relationship with assigned accounts, serving as a trusted advisor to senior client leadership on portfolio growth, economics, and long-term strategy
- Identify, shape, and execute strategic initiatives that drive measurable growth in spend, acquisition, and engagement across cobranded portfolios
- Maintain an up-to-date expert-level knowledge on both Mastercard’s and your customers’ businesses and industries.
- Translate payment and customer data into actionable insights that inform client decision-making and unlock growth opportunities
- Build relationships and trust throughout both Mastercard and customer organizations
- Lead or play a central role in commercial negotiations, aligning internal stakeholders and client priorities to deliver strong, sustainable outcomes
- Coordinate cross-functional Mastercard teams (product, marketing, analytics, loyalty) to deliver integrated solutions for the client
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
