Manager, Account Management

Huntress

17h•$190,000 - $210,000•Remote

About The Position

Huntress is a fully remote, global team focused on cybersecurity, protecting businesses with enterprise-grade, fully owned, and managed cybersecurity products. Founded in 2015 by former NSA cyber operators, Huntress protects over 4 million endpoints and 7 million identities worldwide, aiming to elevate underresourced IT teams. As Manager of Account Management, you will lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base. This role is crucial for scaling Huntress’ post-sale growth motion, owning team performance across expansion, retention, and partner engagement. You will act as a people leader, coach, and operator, setting clear expectations, ensuring execution rigor, and fostering a culture of accountability, urgency, and customer obsession. You will collaborate with Revenue Leadership, Marketing, Partner, and Revenue Operations teams to ensure consistent engagement, effective messaging, and strong adoption within the installed base. Success in this high-impact role is measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships.

Requirements

3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models
Demonstrated success leading teams responsible for post-sale revenue growth, not just new logo acquisition
Experience using Salesforce as a system of record and Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor
Strong bias toward action, operational discipline, and measurable outcomes
Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment

Nice To Haves

Experience operating in a partner-led or MSP-centric go-to-market model
Working knowledge of the cybersecurity industry

Responsibilities

Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment
Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates
Establish and maintain operating cadence including forecasting, pipeline inspection, deal strategy, and performance management
Hire, onboard, and ramp new Account Managers while continuously developing top performers
Reinforce Huntress’ culture of accountability, execution, and customer impact
Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses
Build and maintain strong executive and operational relationships within partner organizations
Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization
Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes