Manager Access Business Services

Cooper Norcross University Hospital • Camden, NJ

1d • $37 - $61

About The Position

The Manager Access Business Services is a member of the Revenue Cycle leadership team, responsible for the daily operations of Access Business Services areas. These areas include pre-registration, insurance verification, financial clearance/counseling, and significant portions of the scheduling process for both hospital-based and ambulatory visit types. These operational business services are defined as centralized processes within the Access Cycle, distinct from services provided at the point of care. Responsibilities extend to improving Point of Service Collections and Denial Management for both CUP and CUH. Essential requirements of this position include supporting the strategic design of healthcare access innovation, implementing and managing process improvement designs for a superior patient experience, and maximizing reimbursement by ensuring all scheduled services are authorized in advance of care delivery. Other important tasks include the development of management and quality assurance controls that safeguard data integrity, staff productivity, and process efficiency.

Requirements

• 5 years progressive experience with hospital and/or physician revenue cycle/access cycle/registration management
• Strong skills in written and interpersonal communications
• Proven background in process improvement and management
• Strong analytical, organizational and interpersonal skills
• Ability to lead change effectively
• Ability to plan strategically for future growth

Responsibilities

• Support strategic design of healthcare access innovation, including new operating models for appointment scheduling, pre-encounter financial clearance/screening, and pre-registration.
• Implement and manage process improvement design for a superior patient experience.
• Maximize reimbursement by ensuring all scheduled services are authorized in advance of care delivery.
• Develop management and quality assurance controls that safeguard data integrity, staff productivity, and process efficiency.
• Oversee daily operations of Access Business Services areas including pre-registration, insurance verification, financial clearance/counseling, and scheduling.
• Improve Point of Service Collections and Denial Management for both CUP and CUH.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree