Manager, Academic Program

University of Central Florida•Orlando, FL

2d•Onsite

About The Position

The Office of Undergraduate Studies at UCF seeks a Manager, Academic Program to support the coordination and management of High-Impact Practice (HIP) initiatives. This role focuses on overseeing HIP Course Designations, facilitating processes across faculty and departments, and contributing to university-wide training, event planning, and program assessment. The position is crucial for ensuring the effective development, implementation, and maintenance of HIP initiatives within Undergraduate Studies.

Requirements

Bachelor's or Master's degree and 4+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
All applicants must be authorized to work for any U.S. employer.
Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Nice To Haves

Experience working in a higher education, nonprofit, or similarly mission-driven environment.
Experience coordinating programs, initiatives, or complex administrative processes from development through implementation.
Demonstrated experience collaborating with multiple stakeholders, such as faculty, staff, or cross-functional teams.
Demonstrated ability to analyze processes, track outcomes, and use data to inform decisions.
Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
Experience supporting training, events, or outreach initiatives is a plus.
Demonstrated initiative and ability to work independently in a fast-paced environment.

Responsibilities

Manages the coordination and execution of HIP Course Designation operations, including committee processes, meetings, and events.
Coordinates communications with colleges, departments, faculty submitters, and faculty review committees for HIP Course Designations.
Manages the review process and re-review of courses for HIP Course Designations.
Maintains accurate records and documentation related to HIP Course Designations in collaboration with university stakeholders.
Supports continuous improvement of systems and workflow for HIP Course Designations.
Serves as the primary technical manager for the TeamDynamix portal for HIP Course Designations submissions.
Manages the full life cycle of submissions from intake through completion, ensuring accuracy and timely processing.
Troubleshoots workflow and user issues within the TeamDynamix portal.
Coordinates and supports training and professional development opportunities related to HIPs for faculty and staff.
Manages the new HIP Course Designation webcourse training tool.
Manages ongoing staff training initiatives, including the ASC webcourse, resource materials hub, workshops, panels, and other related opportunities.
Continuously evaluates and implements new approaches to training and engagement for HIP initiatives.
Coordinates and manages logistics for HIP-related events, including the HIP Course Designation Showcase.
Supports outreach efforts to promote participation, engagement, and visibility of HIP initiatives both internally and externally.
Maintains and strengthens websites and print materials related to HIP initiatives.
Utilizes existing assessment platforms and data systems to evaluate program effectiveness, generate reports, and inform strategy.
Contributes to the development and maintenance of HIP dashboards and supports efforts to promote HIP participation and outcomes across the university.
Directly supervises one or more student assistants, providing guidance, task management, and professional development support.
Contributes to broader supervision and coordination of HIP student assistants as needed.
Provides additional support to Undergraduate Studies and university-wide HIP initiatives as needed.