Manager A (Support Services)

Shelby County Government•Memphis, TN

1d•Onsite

About The Position

Works under direct supervision of a supervisor and is responsible for managing, providing, and directing the success of specific line and staff programs in a 24-hour operation. This role oversees the repair and maintenance of building’s structural, plumbing, electrical, mechanical, sprinkler, and fire alarm systems, as well as preventive and routine maintenance of Shelby County Buildings utilizing a software system.

Requirements

Five (5) years of experience in a managerial capacity
Bachelor’s degree from an accredited college or university in business administration, management or related field; OR An equivalent combination of related training and/or experience.
PROOF OF EDUCATION; TRAINING AND/OR EXPERIENCE IS REQUIRED.
Must have a valid Tennessee driver’s license or secure one by date of employment.
Must have access to an operable automobile and meet county requirements for automobile insurance upon date of employment.

Nice To Haves

Knowledge of modern management techniques and the ability to apply them in directing work of others.
Working knowledge of Memorandum of Understanding pertaining to bargaining unit employees.
Working knowledge of Shelby County Government Personnel Policies and Procedures.
Ability to develop timetables; work force projections and ability to monitor and revise as needed to meet deadlines.
Ability to prepare budgets; financial reports and cost analyses.
Ability to communicate effectively with public citizens and other departments in Shelby County and employees.

Responsibilities

Performs management responsibilities in accordance with policies and procedures including interviewing, hiring, training, disciplining, addressing complaints and attendance tracking, resolving problems, and conducting performance reviews.
Conducts building inspections; ensures that maintenance and repairs for buildings are properly completed and all inspections are current on hot water vessels, chillers, fire alarm systems, etc.
Assists with preparing contracts and resolutions for project execution.
Prepares specifications for subcontracting and reviews potential packages of subcontractors to be hired; and coordinates work of vendors by overseeing, organizing, monitoring, soliciting bids, and ensuring work requested is performed properly.
Produces reports for upper management and outside agencies as needed; and administers Memorandum of Understanding for bargaining unit employees.
Reviews and approves all invoices and work orders; abides by Purchasing Department policies for procurement of goods and services; ensures materials are routed to proper work areas.
Receives and addresses customer complaints and needs; develops work plan by obtaining quotes and schedules of work to be done.
Orders parts and materials in a cost-efficient manner; maintains files and records for work projects.
Investigates and properly reports On the Job Injury (OJI) for employees.
Performs other related duties as required or directed.