Manager, University Support Services

Eastern Michigan University•Ypsilanti, MI

5d•Onsite

About The Position

Administer and supervise EMU's Logistics Services that include: Shipping/Receiving and Mail Services, Move Requests, and Inventory Operations. This role involves managing central receiving activities, developing best-in-class processes for Mail Services, Inventory, and Shipping/Receiving, and maintaining daily and monthly reporting for these areas. The position also includes supporting central store vehicles, overseeing move requests, responding to staff inquiries, providing excellent customer service, and supervising staff, including student employees.

Requirements

Completion of a Bachelor's degree in Business or equivalent experience.
Three years (3) of directly-related logistics experience providing a working knowledge of shipping, receiving, mail services, surplus property inventory, other warehousing functions, and ERP systems.
At least two (2) years of supervisory experience.

Responsibilities

Administer and supervise University's Logistic Services.
Administer and manage central receiving activities within Purchasing Department software system(s).
Develop best-in-class processes for Mail Services, Inventory, and Shipping/Receiving activities.
Responsible for daily and monthly reporting for mail service, central receiving, and surplus inventory levels.
Maintain and support central store vehicles in collaboration with Fleet Management.
Schedule and oversee move requests from university departments, in collaboration with the Physical Plant as necessary.
Respond to inquiries from University staff regarding policies and procedures of all areas of responsibility.
Provide excellent customer service to the University community for all areas of responsibility.
Interview, train, and evaluate directly supervised staff, including student staff.
Other activities as assigned by Director, Purchasing and Procurement.