Management Training Program
About The Position
As a leading provider of contact center solutions, we outsource customer care operations for Fortune 500 companies in the retail, restaurant, education, ecommerce and consumer packaged goods industries—with more industries in the pipeline! Our clients trust us with the care of their customers because we are experts in engaging people: meaningful, human interaction which leads to meaningful, human relationships. We are not just good at this—good is not good enough for us—we are great. Simply put, our goal is to be the best interaction of the day for everyone we connect with. That’s why every interaction we have speaks to the passion we have for people. Everything we do, we do because we’re thinking about someone else. Our Management Training Program is designed for recent college graduates. It is aimed at helping you discover your potential through intense, engaging, hands-on experience. This program is not for the timid—it’s for those who want to prove themselves and want to forge their own career path. It is designed to help you push your limits and get better by doing challenging work. Participating in leadership training designed to help you grow as a young professional will help to supplement your hands-on experience. This training will be focused on the values we foster and celebrate in all of our colleagues, represented by the acronym STRIVE: Service, Tenacity, Responsibility, Integrity, Versatility and Entrepreneurship. Each participant in the program will receive training and experience within the operations department as well as one-to-one mentoring from a senior leader in the company. This key relationship will help round out the experience and set you up for future success!
Requirements
- A Bachelor’s degree (recently acquired or upcoming, either spring or summer 2022)
- 3.0 GPA or above
- Enthusiastic, resourceful, proactive, ambitious, persistent, committed, intelligent
- Strong character and standard for personal excellence
- A strong combination of work-ethic, analytical skills, and communication skills
- Excellent communication and writing skills in English.
- Reliable transportation for possible travel between offices within Broward and Miami-Dade counties.
Responsibilities
- Receive training and experience within the operations department.
- Participate in leadership training.
- Engage in one-to-one mentoring from a senior leader.
- Gain service experience with charity partners.
Benefits
- medical
- dental
- short/long term disability
- life insurance
- paid time off
- 401K plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
