Management Technician

Commonwealth of Pennsylvania•Dauphin County, PA
•Hybrid

About The Position

Join the Insurance Department as a Management Technician and help support important licensing and regulatory work across the Commonwealth. This role gives you the chance to work with companies, databases, and staff to keep operations running smoothly. You will assist with records, licenses, and communication that help ensure strong oversight of insurance entities. Your efforts will support accurate licensing processes that protect consumers and strengthen the industry.

Requirements

  • Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or Any equivalent combination of experience and training.
  • Must meet the PA residency requirement.
  • Must be able to perform essential job functions.

Nice To Haves

  • An Associate's Degree may be substituted for two years of required experience.

Responsibilities

  • Create and update licensing records and coordinate changes across multiple databases
  • Prepare certificates, licenses, memos, and official records for many types of entities
  • Review information in SIRCON and NAIC I-Site to identify concerns or needed updates
  • Respond to requests from the public and staff and provide guidance on licensing procedures
  • Process requests for certified documents, compliance certificates, and company changes
  • Support SIRCON updates, attend meetings, and help test new procedures with IT staff
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