Management Supervisor
About The Position
Facilitate efficient workflow and operations within the Brand Management team while providing strategic support to further client relationships. This role involves leading internal creative discussions, maintaining strong client relationships with mid-level to senior clients, and acting as a conversation leader with the ability to share strategic and creative points of view independently. You will guide client feedback to address the root of issues and protect the creative integrity, research client reports for insights, and collaborate with strategy teams. Additionally, you will mentor junior team members, learn about SOW and fee development, understand account profitability, and lead the production and execution of 360 campaign elements across various media channels. Strong communication skills are essential for connecting initiatives and troubleshooting, while managerial skills are needed for agency integration and defending work with clients. The role also requires understanding agency profitability, staffing issues, and proactively seeking opportunities for organic business growth, while monitoring the impact of work on client KPIs.
Requirements
- 6+ years of relevant industry experience
- Critical experience in account management overseeing business.
- Solutions-oriented approach mindset with a sharp, strategic marketing instinct.
- Junior/mid-level account team management experience.
- Thorough technical production experience through 360 activations, including films and social/digital.
- Proven ability to build strong client relationships.
Responsibilities
- Lead internal creative discussions from briefing to feedback to providing POV to clients
- Maintain a strong relationship with mid-level to senior clients
- Be a conversation leader and have the ability to share strategic and creative POV independently of your manager
- Guide client feedback to get to the root of the issue and protect the creative, versus accepting and reacting to executional requests
- Research client’s quarterly reports/filings to help find insights for the agency’s strategic POV
- Collaborate with strategy to lead strategic development and momentum on their projects
- Mentor and oversee both brand executives and brand coordinators to help in their development and guidance
- Learn SOW and fee development in support of brand leads
- Builds understanding of account profitability (margins, OOS, FTE Allocation, Burn, etc)
- Lead production/execution of 360 campaign elements including but not limited to: TV, Digital Video, Video Content, Radio, Outdoor, Print, Social, Stunts/Experiential/Activations
- Connect the dots within and across the initiatives you are leading
- Easily troubleshoot and be solution-oriented
- Own integration across the agency as well as IAT partners
- Create POV and "defend work with clients"
- Maintain client trust and lead business knowledge and strategic POV
- Understand agency profitability and staffing issues
- Proactively look for opportunities to grow the business/organic growth opportunities
- Monitor and understand the impact of the work on client’s KPIs
Benefits
- Equal employment opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
