2027 Management & Sales Training Program- Nashville

Sherwin-Williams•Nashville, TN

About The Position

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level role designed to prepare participants for store management in 18–24 months. After successfully completing the initial eight weeks of training, participants may progress to an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Participants collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides training in store operations, customer relationships, and internal strategy, as well as customer service, sales and marketing, finance, and operations. Participants sell to large commercial users, including painting contractors, purchasing agents, manufacturers, and other users requiring high-volume products. They also build relationships in the community to support business growth. The program includes structured support and formal discussions to review objectives and development. Job duties involve contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. The company states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
  • Must have a valid, unrestricted Driver’s License.
  • Must have at least a bachelor’s degree by the start of the development program.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
  • Previous work experience selling paint and paint-related products.
  • Experience using timekeeping and/or customer relationship management (CRM) systems.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Complete training consistent with the established program.
  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of products to make effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and/or employee complaints.
  • Partner with the Store Manager to make outside sales calls to increase market share.
  • Collaborate with store management to oversee store operations and contribute to the store’s development and strategy.
  • Sell products to commercial users, including painting contractors, purchasing agents, manufacturers, and other high-volume customers.
  • Build community relationships that support business growth.

Benefits

  • Structured program support, including formal discussions to review objectives and development.
  • Leadership development and training in customer service, sales and marketing, finance, and operations.
  • Professional networking and opportunities to establish community relationships.
  • Career progression opportunities, including potential advancement to Assistant Store Manager after successful completion of the initial eight-week training.
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