Management & Program Analyst

Internal Revenue Service•Anchorage, AK

21h

About The Position

This position is in the Communications and Liaison, National Public Liaison, Tax Pro Partner & Advisory Group. The Management & Program Analyst leads complex, cross-functional projects from initiation through closeout, ensuring alignment with agency goals, timelines, and resource constraints. The role defines project scope, objectives, deliverables, and success metrics with stakeholders; develops and manages integrated project plans, timelines, and budgets; and monitors progress, adjusting plans as needed. The position also evaluates internal operations, administrative functions, and program performance, and designs and implements evaluation plans, performance metrics, and data-collection methodologies to assess program effectiveness and operational efficiency. The position requires specialized experience in strategic program analysis, project and program management, organizational effectiveness, data analysis, stakeholder engagement, and written communications. The selected employee may be subject to a probationary period and must obtain and use a government-issued charge card for business-related travel. Alternative work schedules and staggered work hours may be available.

Requirements

At least one year of specialized experience equivalent in difficulty and responsibility to the GS-13 level in the Federal service.
Specialized experience must include at least four of the following: influencing agency-wide operations, policy, and performance through cross-functional initiatives; project and program management, including full lifecycle execution, Lean Six Sigma, and tools such as Power BI; navigating conflicting priorities, overlapping mandates, and evolving stakeholder expectations; supporting mission-critical services and executive decisions, including resource allocation; negotiating with senior executives, technical experts, and interagency partners; leading policies, standard operating procedures, executive reports, and strategic communications; or applying data analytics and performance metrics to evaluate programs and make actionable recommendations.
Experience must include written communications for reports, outreach materials, briefing documents, and other program products supporting management and operational objectives.
Experience must include leading strategic program analysis to develop outreach and educational materials supporting organizational objectives, stakeholder engagement, and compliance initiatives.
Experience must include strategic analysis of programs, policies, and operational processes using qualitative or quantitative analysis to improve efficiency and inform management decisions.
Current civilian employees must satisfy the time-after-competitive-appointment requirement: at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, when applicable.
Applicants must satisfy applicable time-in-grade requirements; for positions above GS-05, one year (52 weeks) at the next lower grade level is required.
A government-issued charge card must be obtained and used for business-related travel.
If relying on foreign education, applicants must provide evidence that the credentials are equivalent to U.S. education from an accredited or pre-accredited institution.
Experience may come from public-sector, private-sector, or volunteer service; part-time experience is prorated.

Responsibilities

Lead complex, cross-functional projects from initiation through closeout, aligning work with agency goals, timelines, and resource constraints.
Define project scope, objectives, deliverables, and success metrics in collaboration with stakeholders.
Develop and manage integrated project plans, timelines, and budgets; monitor progress and adjust plans to support successful execution.
Evaluate internal operations, administrative functions, and program performance to identify improvement opportunities.
Design and implement evaluation plans, performance metrics, and data-collection methodologies to assess program effectiveness and operational efficiency.
Use strategic program analysis to support outreach and educational materials, stakeholder engagement, compliance initiatives, organizational goals, and management decision-making.
Develop reports, outreach materials, briefing documents, and other program-related products supporting management and operational objectives.
Use qualitative and quantitative analysis to evaluate programs, policies, and operational processes and recommend improvements.