Management Position (Assistant Manager to General Manager)

Lure Fish House • Ventura, CA

152d • Onsite

About The Position

Lure Fish House is seeking exemplary leaders with the prowess to champion, direct, and uphold Lure's vision of creating a memorably impressive dining experience for guests. The company is looking for qualified candidates for Assistant Manager to General Manager roles across its locations in Central and Southern California, and Scottsdale, AZ. Lure's unique compensation model aims to provide restaurant managers with a better work/life balance, and its profit-sharing program offers financial rewards that exceed industry standards. The company emphasizes excellence, employee development, and a passionate team environment.

Requirements

• Restaurant management experience with a proven track record of success.
• Strong leadership, communication, and interpersonal skills.
• Passion for hospitality and a commitment to providing exceptional guest service.
• Ability to multi-task, prioritize, and work effectively under pressure.
• Proficiency in Toast, Ctuit, PlateIQ, Cogswell, 7shifts, Google Suite.
• Must possess a Manager Servsafe certificate, RBS certificate, and Manager Harassment Class training.

Responsibilities

• Drive guest satisfaction by ensuring great service where guests never have to ask for anything, anticipating guest needs, and addressing concerns promptly and professionally.
• Lead and train the team by effectively communicating policies, standards, and company values, fostering a positive work environment, and providing ongoing coaching and development.
• Maintain operational excellence by upholding the highest standards of cleanliness and efficiency, overseeing daily operations to maximize profitability, and managing labor effectively.
• Ensure quality control through regular line checks and ensuring all food and beverage items meet high standards.
• Manage profit and loss to contribute to the restaurant's financial success.
• Impress all guests and address complaints with timeliness, dexterity, and aplomb.
• Maintain impeccable cleanliness of the restaurant.
• Ensure the highest quality of food served to guests.
• Staff shifts to allow the restaurant to be optimally functional and profitable.
• Reinforce employee guidelines established at orientation/training.
• Uphold and promote company values and policies.
• Understand and be able to perform every position in the restaurant.
• Set up the restaurant for success during and after every shift.
• Set ambiance points to achieve maximum guest enjoyment.
• Constantly learn to perpetuate superior knowledge of all food items, drinks, standards, and expectations.
• Perform line checks and quality control checks.
• Build lasting guest relations.
• Deal with unruly guests gracefully, taking every opportunity to win back a disgruntled guest.
• Execute progressive discipline and employee communication documentation as needed.
• Problem-solve any maintenance needed in the restaurant and ensure timely repairs.

Benefits

• Comprehensive benefits package including health, dental, vision, 401k & IRA options.
• Employer contributes first $500/mo to plan, pre-tax deduction for any remainder.
• 10 days paid time off year one, 15 days off year two, up to 21 days per year.
• All shift meals comped plus dining benefits at all Lure locations.
• Profit sharing program: 15-40% target of base. Earned profit share is paid out each 4 week period.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees