Assistant Manager Position

Playa Bowls • Glassboro, NJ

3h • Onsite

About The Position

Playa Bowls, New Jersey's Original Acai Shop founded in 2014, is a rapidly growing fast-casual restaurant concept with over 300 units and plans for significant expansion. The company's mission is to deliver superfruit bowls using fresh, high-quality ingredients and provide an excellent in-store brand experience. As an Assistant Manager, you will be a positive, enthusiastic, and people-oriented individual with a passion for superfoods and healthy living. You will collaborate closely with the General Manager to oversee daily operations, foster a vibrant and welcoming atmosphere for both staff and customers, and handle responsibilities ranging from training new team members to strategically resolving operational challenges. This role is ideal for someone who thrives in a fast-paced environment, values personal and professional growth, possesses an entrepreneurial mindset, and enjoys a fun work culture.

Requirements

• Proven experience in a supervisory or managerial role, preferably in a fast-paced food service or retail environment
• A valid driver’s license and reliable transportation
• A collaborative, team-first mindset with a willingness to jump in wherever needed
• Strong customer service skills and a passion for creating positive guest experiences
• Working knowledge of supply chain and inventory processes
• Familiarity with personnel management and basic human resources responsibilities
• Excellent communication and active listening skills to effectively support and lead a diverse team
• Strong critical thinking and problem-solving abilities
• A positive attitude and a great sense of FUN!
• Must pass the ServSafe certification within 3 months of employment
• Must be able to work a minimum of 30 hours per week
• Must be available to work weekends

Responsibilities

• Check products to ensure consistency, palatability, and quality
• Investigate and resolve complaints regarding food quality, service, and accommodations
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
• Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Perform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary
• Maintain food and equipment inventories and keep inventory records
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
• Order and purchase product, equipment, and supplies
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performances
• Assess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
• Utilize POS system, operate cash register and make bank deposits
• Fill out business or government forms, maintain records, reports, or files and safety reports
• Adhere to company opening and closing procedures and maintain accompanying records
• Fill in for General Manager in the event of an extended absence
• Lives the Playa Bowls mission, purpose, and values

Benefits

• Competitive hourly wage plus credit card + cash tips!
• Advancement Opportunities through Playa Bowls training program
• Vibrant Work Culture with a dynamic, collaborative environment where positivity, teamwork, and fun are encouraged
• Comprehensive Benefits for full-time team members including Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Account (FSA), and more
• Employee Discounts: 50% off and one free bowl during shifts, and 30% off when not working

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees