Management Intern (Management Services Department)

City of Lake Forest • Lake Forest, CA

8d • Onsite

About The Position

The City of Lake Forest's Management Services Department is seeking a motivated and ambitious Management Intern to join our team! The Management Intern position offers a flexible scheduled of 10 to 20 hours per week, making it an excellent opportunity for bachelor's or master's students interested in pursuing a career in city management or other local government roles. This position works under a schedule approved by the Deputy City Manager, who serves as the supervisor. Flexible scheduling will be provided to accommodate academic commitments and other scheduling needs. The City of Lake Forest's internship program is designed to provide meaningful, hands-on experience for individuals seeking to develop their professional skills and gain valuable workplace experience. Through a variety of assignments and projects, interns will have the opportunity to enhance their knowledge, strengthen their skill set, and increase their competitiveness for future career opportunities. This is an excellent opportunity to gain practical experience and professional development in the field of city management. If you are passionate about serving the community, making a positive impact, and learning from experienced local government professionals, we encourage you to apply.

Requirements

• Currently enrolled in a relevant academic program or a working professional with an interest in city management, public administration, or public policy
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Commitment to public service and community engagement
• Knowledge of: Principles, practices and methods of administrative and organizational analysis; public administration policies and procedures.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases
• Effective business communications and correct English usage, including spelling, grammar and punctuation
• Research techniques, methods, and procedures and report presentation; internet web site practices, methods and techniques; basic principles and practices of report preparation.
• Pertinent federal, state, and local codes, laws, and regulations.
• Ability to: Provide responsible administrative and basic analytical support to assigned area.
• Learn operations, services, and activities within the area of assignment; participate in various administrative support functions.
• Formulate hypotheses and develop conclusions and prepare reports.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications; learn and effectively utilize various software applications.
• Utilize good judgment in analyzing situations carefully and adopting effective courses of action; gather, organize, compile, and summarize data.
• Understand and follow oral and written directions; communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• A valid Class C California Driver's License and the ability to maintain insurability under the City's Vehicle Insurance Policy.

Nice To Haves

• Applicants must be a junior, senior or a graduate student in college, or must have a Bachelor's Degree or Master's Degree from an accredited university with major course work in public or business administration or a related field.

Responsibilities

• Works directly with the Deputy City Manager and other Management Services Department staff on a variety of high-impact projects, including: Public safety and emergency management, Animal care and community engagement, Community services and recreation programming
• Contribute to the City's response plans and community messaging for emergencies, such as wildfires and earthquakes
• Engage in various initiatives related to City park improvements and recreational activities and programming
• Analyze and enhance the City's animal care programs
• Assist with various public safety initiatives
• Preparation of reports for the City's Community Services Commission
• Performs administrative and basic analytical duties for various City departments including assisting the professional staff as needed.
• Participates in routine projects and research in a variety of areas.
• Researches and evaluates data and presents facts, conclusions, and recommendations clearly and concisely to department staff, other City departments and agencies, and to the general public.
• Participates in the development and/or revisions of manuals, policies and procedures.
• Conducts and participates in a variety of department studies and special projects including operational and procedural studies, service demand studies, and capacity studies.
• Compiles statistical data; provides recommendations regarding operational and service improvements; conducts quality control for imaged documents.
• Utilizes various computer applications and software packages; enters data; creates and updates databases and spreadsheets; maintains and generates reports from a database or network system.
• Respond to requests for information from outside agencies and organizations including surveys.
• Assist with updating the City's website.
• Operates a variety of office equipment including copiers, scanners, facsimile machine, and computer.
• Performs related duties as required.

Benefits

• Flexible scheduling to accommodate school and existing work commitments
• Full access to Lake Forest's employee mentorship program, providing one-on-one training with department directors and other management staff
• Paid membership to the Municipal Management Association of Southern California (MMASC) or a comparable professional development organization
• Access to the City's on-site employee fitness center and wellness programming

What This Job Offers

• Job Type: Part-time
• Career Level: Intern