Management Engineer-Pharmacy

Duke Careers•Durham, NC

18d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Entity: Duke University Health System General Description of the Job Class Support enterprise-wide data analytics, labor and productivity, and performance management services for Duke Pharmacy across the Duke Health system. This position focuses on advanced analytics, data engineering, and performance improvement to enhance clinical operations, patient safety, and financial performance. The role is responsible for the development, implementation, and dissemination of pharmacy financial, labor, productivity, and quality data; supporting budgeting, benchmarking, productivity reporting, and knowledge sharing to enable data-driven decision-making by pharmacy and health system leaders.

Requirements

Minimum of a Bachelor's degree in Industrial and Systems Engineering or a related field.
Minimum of 4 years of related experience.
Strong analytical, quantitative, and communication skills.
Proficiency in data visualization and reporting tools (e.g., Tableau, Power BI).
Experience with data engineering or SQL.
Ability to manage complex projects and work collaboratively with clinical and operational stakeholders.

Nice To Haves

Master's degree highly desired.

Responsibilities

Lead development, validation, and maintenance of standardized analytics supporting Pharmacy KPIs.
Design and maintain dashboards and reports to monitor performance trends and outcomes.
Translate complex data into clear, actionable insights for clinical and operational leaders.
Provide technical project management support for operational and strategic initiatives within Pharmacy.
Facilitate cross-functional collaboration among the pharmacy team, physicians, nursing, operations, analytics, and leadership.
Develop project plans and outcome measures aligned with health system goals.
Serve as a technical and analytical lead for multidisciplinary performance improvement initiatives.
Apply performance improvement methodologies (e.g., Lean, Six Sigma, PDSA) to identify inefficiencies and drive sustainable change.
Monitor impact of interventions and recommend course corrections based on data trends.
Align Pharmacy performance initiatives with broader health system goals and hospital KPIs.
Serve as a key liaison between Pharmacy leadership and system analytics and improvement resources.
Oversee the development and management of productivity budgeting and reporting systems.
Partner with all pharmacy divisions to ensure they are operating within allocated staffing budgets while optimizing resource utilization to achieve enterprise-wide financial goals.