Management Assistant for the Office of the Dean of Students (8040)

Idaho State University•Pocatello, ID

14h•Onsite

About The Position

The Management Assistant provides administrative support to the Assistant Vice President and Dean of Students, the Associate Dean of Students, and the Coordinator of Student Care and Assistance, as well as limited support to other departments supervised by the AVP/Dean of Students. The position performs a range of administrative duties that enable managers and administrators to function effectively and may also focus on administering programs. This is an on-campus position in Pocatello and is not eligible for remote work. It is not eligible for new visa sponsorship; candidates with valid U.S. work authorization may be considered.

Requirements

Experience interpreting and applying regulations, policies, and procedures.
Experience planning, organizing, implementing, and evaluating special projects.
Experience independently researching, compiling, developing, and summarizing material for recurring reports.
Experience analyzing information, identifying problems, defining alternatives, and developing recommendations for management or administrators.
Some knowledge of management practices.
Some knowledge of financial record-keeping methods.
Experience coordinating events.
Experience communicating and interacting with the public and public officials, such as agency heads and the Legislature.

Responsibilities

Recruit, train, supervise, and support Student Affairs Office Suite student workers; develop and facilitate regular training programs.
Manage scheduling to ensure consistent office suite coverage.
Serve as the primary point of contact for the Dean of Students Office and route inquiries to appropriate campus departments.
Provide information and assistance to students, faculty, staff, and parents about campus services and resources.
Maintain communication with community partners and develop collaborative relationships with campus offices.
Maintain working knowledge of university processes and procedures affecting the office, including hiring paperwork.
Administer the Maxient software system, troubleshoot technical issues, manage incident reports, send student notification and outcome letters, and track case correspondence and evidence.
Assist students with processes such as registration status, account balances, and holds.
Arrange travel in accordance with university guidelines.
Maintain the FERPA release process in collaboration with other offices.
Manage user access to, monitor, and serve as communication liaison for ISU email accounts for the Dean of Students, Student Conduct, and The Bengal Newspaper.
Manage and reconcile purchase cards for the Dean of Students Office and the Activities Program Coordinator.
Manage the Dean of Students' calendar and schedule meetings, including planning group meetings.
Co-manage the Dean of Students Office website.
Serve as primary contact for the Student Conduct Board, Scholastic Appeals Board, and Academic Dishonesty Board; coordinate student communications, case documentation, and meeting schedules in accordance with institutional policies and procedures.
Provide administrative support for The Bengal Newspaper, including staff onboarding and offboarding.
Provide administrative support for the Care Team, including meeting documentation and note-taking.
Create and coordinate agendas for biweekly Dean of Students team meetings, extended direct report meetings, and monthly budget meetings.
Monitor police logs for Pocatello and Chubbuck and collaborate with Public Safety to create Maxient cases and complete follow-up.
Perform other duties as assigned.