Student Assistant - Office of the Dean of Students

Bowling Green State University•Main Campus (BG), OH

About The Position

The Student Assistant serves as the primary point of contact for visitors to the Office of the Dean of Students, answers telephone calls, and greets and directs visitors. The role supports staff members in the Office of the Dean of Students and the Office of Student Engagement by completing assigned tasks and assisting with office projects. The position requires knowledge of the BGSU campus and a professional office demeanor.

Requirements

  • Minimum 3.0 cumulative GPA and no University disciplinary record.
  • At least six months of customer service experience.
  • Familiarity with BGSU resources, programs, and services.
  • Excellent written and verbal communication skills and a commitment to serving all populations.
  • Strong organizational abilities, attention to detail, and creative problem-solving skills.
  • Self-motivated team player who works well independently and under supervision.
  • Reliability, flexibility, and sound judgment.
  • Enthusiasm for representing BGSU and delivering exceptional customer service.
  • Knowledge of the BGSU campus and a professional office demeanor.

Responsibilities

  • Serve as the primary point of contact for office visitors and communicate with students, parents, alumni, friends of the University, campus constituents, and BGSU dignitaries.
  • Answer telephone calls.
  • Maintain confidentiality regarding all aspects of office activities and work.
  • Use computer applications for word processing, appointment scheduling, and spreadsheet and database management.
  • Distribute mail and provide courier service between the Office of the Dean of Students and other campus buildings.
  • Attend staff meetings and training sessions as needed.
  • Understand and abide by BGSU and Office of the Dean of Students policies.
  • Complete other assigned duties.
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