Management and Program Analyst (Not to Exceed 1 Year, May Extend to 5 Years, May Become Permanent)

Internal Revenue Service • Kansas City, MO

9d • Onsite

About The Position

This position is for a Management and Program Analyst within the Taxpayer Services division, specifically in the Submission Processing - Kansas City area. The role involves developing operating plans, conducting operational reviews and analyses, and performing in-depth analytical studies to improve program effectiveness and efficiency. The position may be for a duration of up to 1 year, with the possibility of extension up to 5 years, and may become permanent.

Requirements

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.
• Federal experience is not required.
• Experience may have been gained in the public sector, private sector or through Volunteer Service.
• One year of experience refers to full-time work; part-time work is considered on a prorated basis.
• To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
• You must meet the following requirements by the closing date of this announcement.
• GS-9: One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience includes: Researching and analyzing organizational procedures, rules, policies, and regulations on area(s) of study. Assisting with evaluating program operations and/or administrative support functions to improve its efficiency and effectiveness. Assisting with project management duties to coordinate and integrate project objectives and recommendations. Applying written communication techniques to prepare reports and emails applicable to the operations, which may include programs such as Microsoft PowerPoint and Excel. Applying oral communication techniques to present plans and/or proposals that reconcile conflicting interests and points of view.
• GS-11: One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience must include at least six (6) of the following: Applying analytical and evaluative methods to establish criteria for identifying and measuring the effectiveness of program operations or administrative support functions. Identifying actual and potential problem areas and/or deficiencies within functional programs and administrative activities. Assisting with project workload through management principles and processes to perform project management functions, such as planning, scheduling, implementing, and closeout functions. Establishing a system to review, control, and report on project status to management and/or senior specialists. Recommending courses of action based on studies/reviews conducted which can include changes in work methods, procedures, and techniques to improve baseline measures. Applying oral and written communication techniques to present findings, deliver briefs, and recommend solutions by negotiating and reconciling conflicting interests. Applying research techniques to review organizational procedures, rules, and policies to perform administrative duties and provide recommendations to improve program effectiveness. Applying techniques to the resolution of problems affecting efficiency, effectiveness, or productivity across administrative functions utilizing programs like SharePoint, Adobe, PowerPoint, Excel, etc.
• GS-12: One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience must include at least seven (7) of the following: Applying analytical methods to establish criteria for identifying and measuring accomplishments and progress, such as revising financial methods and developing novel approaches. Recommending actions based on studies/reviews conducted, such as budgetary analysis, that impact work methods, procedures, and techniques (e.g., estimating resource needs). Monitoring status and resources to meet goals and objectives; as needed, recommends adjustment of work plans and resources for project accomplishment. Managing project workload through management principles and processes to perform project management functions, such as planning, scheduling, implementing, and closeout functions, and evaluating financial projects and studies. Applying research techniques to review organizational procedures, rules, and policies to perform administrative duties and provide recommendations to improve program effectiveness. Planning, coordinating, and establishing operating methods and procedures for accomplishment of project/mission and directs the development of employee training. Identifying actual and potential problem areas and/or deficiencies within functional programs and administrative activities. Applying oral communication techniques to present findings, deliver briefings, and negotiate solutions to disputed recommendations Applying written communication techniques to prepare project papers, financial reports, manuals, and directives.
• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.
• TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for.

Nice To Haves

• A master's or equivalent graduate degree OR two (2) full years of progressively higher-level graduate education leading to a Master's or equivalent graduate degree OR LL.B. or J.D., if related.
• A Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in a related filed of study OR LL.M., if related.

Responsibilities

• Develops operating plans for assigned programs/areas and provides guidelines pertaining to the effectiveness of program operations in meeting established goals and objectives.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project/mission, and directs the development and accomplishment of employee training relating to the project.
• Performs extensive operational reviews and prepares comprehensive program analyses to evaluate the effectiveness of program operations in meeting established goals and objectives.
• Conducts briefings to communicate findings, advice and courses of action, implementation plans, directives, and guidelines.
• Recommends courses of action based on studies/reviews conducted which can include changes in work methods, procedures, and techniques to improve baseline measures.
• Conducts in-depth analytical studies and/or projects and analyzes project data, requirements, and impact to identify problem areas and determine how to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Formal Development Plan - If this position is covered by a formal development plan, pay retention will be offered where applicable based on law and regulation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level