Management Analyst - Executive Office
About The Position
LMI is seeking a skilled Management Analyst to support the Executive Office of a Customs and Border Protection customer. The role supports executive leadership and organizational operations, helping the client keep U.S. borders safe and facilitate travel and trade. The position is located in Washington, DC, and cannot be worked remotely. The Management Analyst maintains program plans and charters; coordinates meetings; tracks actions, deliverables, tasks, and external-source requests; conducts studies and analyses; evaluates policies; and supports product and process improvements. The role also manages and reports on cost, schedule, quality, and performance goals, develops artifacts for inquiries, prepares communications and briefings, supports knowledge and records management, and assists with task order management and execution. Additional work includes drafting correspondence, supporting events and personnel transitions and awards, developing standardized documents and procedures, analyzing data and trends, and conducting document quality control.
Requirements
- Ability to pass a government background investigation, including financial, criminal, residential, educational, foreign affiliation, prohibited substance abuse, and employment verifications.
- U.S. citizenship required.
- 5–10 years of experience.
- Bachelor’s or Master’s degree in business, management, finance, information management, or a related discipline.
- Proficiency in MS Office Suite, SharePoint, MS Teams, and Adobe Acrobat Professional.
- Strong working knowledge of Planner, Power BI, and other MS Apps.
- Ability to communicate clearly with a variety of stakeholders.
- Ability to effectively solve problems.
- Strong oral and written communication skills.
- Ability to prioritize and manage multiple assignments.
- Ability to work within a cross-functional team to support the client’s success.
- Team-oriented approach and positive attitude in a dynamic environment.
Nice To Haves
- Active U.S. Customs and Border Protection background investigation preferred.
- Previous work with DHS or CBP preferred.
- Prior experience in project management support preferred.
Responsibilities
- Provide direct support to Executive Leadership; maintain program plans and charters and coordinate meetings.
- Support client and team meetings by tracking actions and deliverables.
- Conduct studies and analyses to support the organization; evaluate policies and implement product and process improvements.
- Manage and report on cost, schedule, quality, and performance goals in support of the organization.
- Develop artifacts enabling the organization to respond to internal and external inquiries.
- Manage and execute team communications, develop PowerPoint briefings, support Knowledge Management and Records Management tasks, and assist in task order management and execution.
- Manage, track, and respond to tasks assigned to MSD through ICB and BP Taskings.
- Manage and track external source requests.
- Generate memos, issue papers, and other general correspondence.
- Assist with and facilitate MSD events, onboarding, offboarding, and awards.
- Standardize documents and develop templates and standard operating procedures.
- Collate data from multiple sources and analyze trends to inform decision-making.
- Perform periodic quality control activities, such as peer review of documents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
