MANAGEMENT ANALYST - QUALITY ASSURANCE

Neighborhood House Association•San Diego, CA

2d•$34 - $36•Hybrid

About The Position

Under general direction of the Director, Quality Assurance and Contract Compliance (QACC), performs complex and difficult statistical and management analyses in support of the administrative functions of the Quality Assurance department or program; performs difficult and responsible analyses which support functions, projects, programs and initiatives in program administration and implementation, as well as, carries out supervisory responsibilities for a widely diverse team of technical and professional staff. The incumbent will be responsible for the Data Say (QA automated electronic monitoring system), including management of all accounts and users operating under the Grantee subscription; interface with the DataSay Support and Development Staff; assignment of new and removal of appropriate system users; communication and training of the Data Say system users; monitor system to ensure erroneous information is removed from the system, and data aggregation, disaggregation, analysis, and special reporting as necessary.

Requirements

Knowledge of: Theory, principles, practices and techniques of public agency budget development and financing; Applicable state and federal laws and regulations governing budgeting and financing of nonprofit agencies; Policies, procedures, rules and regulations, particularly impacting Head Start/Early Head Start Program Performance Standards and California Licensing requirements ; Computer tools and software, particularly related to statistical analysis, modeling, data management, and manipulation; Knowledge in developing and Implementing monitoring plans using data software; Familiarity with designing and developing custom checklists using data software; Principles and practices of sound business communication;
Ability to: Operate a personal computer and spreadsheet, word processing, financial modeling, and other standard software; Utilize specialized databases to obtain necessary information; Analyze and make sound recommendations on financial and budget data; Select appropriate methodologies and perform mathematical and statistical calculations and analyses; Prepare clear, concise, and comprehensive financial analyses, reports, and presentation materials; Exercise sound independent judgment within general policy guidelines; Understand, interpret, explain, and apply state, local and Association laws, regulations and policies regulating financial accounting, reporting, and recordkeeping; Evaluate administrative and financial information and make sound recommendations within areas of responsibility under intensive deadlines; Establish and maintain effective multi-agency and departmental contact; and Establish and maintain effective working relationships with management, staff, volunteers, and others encountered in the course of work.
Ability to communicate both orally and in writing primarily in English (using proper spelling, grammar, and punctuation) as well as the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must meet and maintain state law and licensing requirements regarding employment in a childcare center (fingerprints, TB, physical).

Nice To Haves

Ability to speak a second language is desirable.

Responsibilities

Provides ongoing assistance, support and guidance to center and area staff in the interpretation of the Head Start Performance Standards for staff.
Provides follow-up procedures for staff when appropriate.
Supports planning of data driven decision making process for continuous quality improvement.
Coordinates the Reconciliation of Corrective Action Plans.
Prepares worksheets and related records to administer assigned program.
Interprets and explains program and/or funding agency provisions, rules, regulations, and performance standards, and makes appropriate recommendations.
Maintains accuracy of computer generated reports.
Generating Monthly and Annual Monitoring Reports using Data Software
Coordinate with staff to make necessary system changes.
Review ROP and subrecipient center directories and take the lead in making QA staff site monitoring assignments as instructed by the Director.
Evaluate and ensure site summary reports are submitted for monitoring assignments for all monitoring activities. May prepare monitoring announcements and correspondence to GOP, Delegate, and Subcontractor counterparts and provide guidance to the QA team.
Coordinates and conducts all post QA monitoring consensus building meetings and makes changes as necessary to respective monitoring reports.
Assembles data, conducts studies, and prepares monthly and periodic reports and annual management status reports.
Research and recommends policies and procedures.
Participates in the development of program policies and procedures.
Coordinates systems needs with Information Systems Department to establish a more efficient information flow.
Develops, maintains, and updates a variety of administrative and program tracking systems.
Consults with and advises management on project progress.
Performs special cost, trend, impact and other analyses and drafts reports and recommendations on assigned projects to support department functions.
Prepares a variety of regular and special reports for management, committees, and councils.
Training team members on the use of data collection, reporting, and analysis using data software.
Assists in the development of staff and volunteer training programs.
Performs other duties as assigned by the Senior Director.

Benefits

15 Holidays Days
401(K) Retirement 6% Match
Paid Vacation and Sick Leave
Tuition Reimbursement up $2,500
2 Personal Days
Group Medical, Dental and Vision Insurance
Agency-Paid Life Insurance and Long-Term Disability Insurance
Live Well Program
4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
Health and Dependent Care Flexible Spending Account (FSAs)
Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
Free Employee Assistance Program (EAP)