Management Analyst I (FOIA Specialist)

Nationwide IT Services•District of Columbia, DC

10d•Onsite

About The Position

Nationwide IT Services (NIS) is seeking a Management Analyst I (FOIA Specialist) to provide administrative, analytical, and operational support to the Department of Health and Human Services (HHS), Office for Civil Rights (OCR), in support of Freedom of Information Act (FOIA) operations and related program activities. This position involves assisting with the intake, tracking, processing, and coordination of FOIA requests, ensuring compliance with federal regulations, agency policies, and established timelines. The role supports OCR leadership and program staff through research, record maintenance, correspondence preparation, and other related tasks. The ideal candidate will be detail-oriented, organized, and capable of working effectively in a fast-paced federal environment that requires discretion and accuracy.

Requirements

Associate degree or Bachelor’s degree in Business Administration, Public Administration, Legal Studies, Political Science, or a related field preferred.
Minimum of 1–3 years of administrative, records management, FOIA, legal support, or program support experience.
Equivalent combination of education and relevant experience may be considered.
Experience supporting federal government operations preferred.
Familiarity with FOIA processes or records management practices.
Must be able to obtain and maintain a Public Trust Level II clearance.
Basic knowledge of the FOIA and federal records management principles.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and meet deadlines.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently and collaboratively within a team environment.

Nice To Haves

Experience supporting HHS, OCR, or other federal agencies.
Familiarity with FOIA tracking systems or document management tools.
Experience with records review and document redaction processes.
Knowledge of federal correspondence standards and administrative procedures.

Responsibilities

Assist with the intake, review, logging, and tracking of FOIA requests and related correspondence.
Support the processing of FOIA cases in accordance with federal laws, regulations, and HHS/OCR policies.
Coordinate with program offices to gather responsive records and supporting documentation.
Maintain FOIA tracking systems, databases, and electronic records repositories.
Prepare draft acknowledgment letters, status updates, and routine FOIA correspondence.
Organize, maintain, and update case files and administrative records.
Conduct basic records searches and assist with document collection and review activities.
Support document redaction processes using approved tools and procedures.
Ensure proper handling and safeguarding of sensitive or confidential information.
Compile data and assist in preparing reports, metrics, and status updates for leadership.
Assist with quality assurance reviews to ensure completeness and compliance of FOIA case files.
Support workflow tracking and identify process improvement opportunities.
Prepare meeting materials, maintain action item trackers, and provide administrative support as needed.
Respond to routine inquiries regarding FOIA procedures and request status.
Coordinate with OCR staff, legal personnel, and external stakeholders regarding document requests and deadlines.
Support team collaboration and participate in meetings, briefings, and training activities.