DSHS HCLA Management Analyst 5

State of Washington•Thurston County – Lacey, WA

10h•Hybrid

About The Position

DSHS Management Analyst 5 – Rural Health Transformation Workforce Development Program Analyst. This position plays a central role in the Rural Health Transformation (RHT) Program, supporting DSHS's Developmental Disabilities Administration (DDA) in implementing a federally funded initiative to build a healthier, more resilient rural health system that addresses the unique needs of people with intellectual and developmental disabilities. The position will conduct high-level analysis for the RHT program, with a priority on establishing a WA State Department of Labor and Industries-sanctioned DSHS Direct Support Professional (DSP) and Long-Term Care Worker Apprenticeship Programs. This critical project position reports directly to the DDA Deputy Director of Innovation and Development. It enables the Department to define and meet goals, build capacity to manage statewide apprenticeship programs, and manage complex external partnerships and authorizing environments in alignment with CMS funding and contractual requirements. The role involves reviewing, researching, compiling, and analyzing qualitative and quantitative information related to RHT program initiatives and operations, utilizing data from multiple sources to build apprenticeship curriculum frameworks, evaluate programs, monitor trends, measure outcomes, and inform policy decisions. The position will provide key staffing support to the external DSP Apprenticeship Committee, collaborating with contracted agencies, DSPs, and other state agencies and community collaborators. This includes researching industry standards, curriculums, best practices, and workforce trends, and crafting program design recommendations. Once the DSP Apprenticeship goes live in 2027, the position will continue to monitor apprenticeship and RHT system performance to identify improvement and expansion opportunities. This is project employment, expected to be funded through June 30, 2031, and is benefit-eligible.

Requirements

Bachelor’s degree in social work, public administration, law, public health, health administration, or a related field.
Five years of demonstrated experience in two or more of the following areas: Analyzing policies, laws, rules, or regulations; Conducting business analysis and developing requirements; Leading programs or business projects; Managing project or business operations; Business or program policy development; Group facilitation.
Equivalent combination of the abovementioned experience/education can qualify if totaling at least nine years.

Nice To Haves

Experience with the Direct Support Professional and/or Long-term Care Worker professions as a recipient of care, a credentialed or licensed worker, employer agency or training provider.
Ability to work both independently and cooperatively as a team member, managing multiple high-priority workstreams and leading and facilitating teams and workgroups.
Proactive problem-solver with a strategic mindset and a commitment to driving results.
Creative thinking to generate, and help key parties generate, new approaches and alternatives to existing problems and new opportunities.
Creates easy to understand graphical representations of complex concepts or systems to support decision making.
Applies advanced analytical methods to complex data sets and translates findings into clear recommendations for diverse audiences.
Skill in measuring whether services are meeting their goals and producing real results.
Interprets laws, rules, and regulations to evaluate program compliance and develop policy proposals aligned with CMS requirements.
Experience gathering and reviewing qualitative and quantitative information to support decisions.
Delivers findings and recommendations clearly to varied audiences, including state leadership and federal partners.
Skill in identifying issues, testing ideas and recommending practical solutions.
Experience in utilizing an equity lens in developing, monitoring, evaluating and communicating data and research.
The ability to acknowledge and address internal bias as well as systemic bias.
Ability to work with minimal direction and make thoughtful decisions on important issues.
Manages multiple work projects and facilitates cross-unit collaboration to keep stakeholders aligned.
A fairness, access, and social justice commitment to your work with DSHS.

Responsibilities

Analyze, develop and implement processes and systems across the department and long-term care direct support industry.
Facilitate identification of the needs of key groups by developing current state and future state processes, procedures, policies and rules.
Lead analysis and evaluation activities that support RHT program workforce initiatives.
Develop quality metrics to monitor performance and meet federal and state reporting requirements.
Collect and analyze qualitative and quantitative data from multiple sources to inform policy decisions.
Prepare reports, briefing papers, presentations, and public-facing dashboards in plain language.
Advise executive management on program design and methods to achieve program goals improving the experience and success of apprentices and industry partners.
Coordinate evaluation activities across DDA units and with external contractors and apprenticeship partners.
Plan, organize and facilitate apprenticeship program outreach, information sessions, and community engagement events.
Utilize advances project management skills to evaluate proposed actions and timelines against mission, goals, objectives and policies.
Participate in or lead committees, work groups, and program meetings as appropriate.
Other duties as they arise.
Adapt to changing demands as this is a new program.