Managed Services Operations Administrator

WatchKeep • West Reading, PA

8d • Onsite

About The Position

Build the engine that keeps our business running. If you're the person who catches the details others miss, thrives on organization, and loves turning chaos into streamlined processes, this role is for you. At WatchKeep, you'll own the operational workflow that moves customer projects from approved quote to completed invoice. You'll work across Sales, Engineering, Customer Success, Finance, and Service to ensure everything is accurate, on time, and moving forward.

Requirements

• 3+ years of experience in operations, sales operations, project coordination, procurement, billing, or a similar role
• Strong organizational and communication skills
• Experience with Microsoft Office (Excel required)

Nice To Haves

• ConnectWise, Salesforce, or managed services experience is a plus

Responsibilities

• Manage the quote-to-cash process from order to billing readiness
• Coordinate procurement, agreements, renewals, and operational handoffs
• Keep business systems accurate and organized
• Identify process improvements that make the business more efficient
• Be the trusted person who keeps work moving and prevents problems before they happen

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed