Managed Market Liaison Director

Otsuka Pharmaceutical Co., Ltd. • St. Louis, MO

13d • $186,489 - $278,875 • Hybrid

About The Position

The Managed Market Liaison Director is responsible for delivering evidence-based healthcare economic and clinical information to demonstrate the value of Otsuka’s portfolio. This role involves managing national accounts and affiliated partners, including Insurers, Pharmacy Benefit Managers (PBMs), Group Purchasing Organizations (GPOs), Specialty Pharmacy and Provider Services, Integrated Delivery Networks (IDNs), and Federal Markets. The Director will lead the development and execution of medical strategy for national accounts, communicate coverage changes to the ecosystem, and collaborate with national payer stakeholders to educate and improve patient outcomes. Key responsibilities include leading Remote Customer Engagement projects, building relationships with healthcare decision-makers, collecting market insights, and serving as the MML product lead for key therapeutic areas. The role also involves providing strategic input for market access and payer-related medical activities, offering clinical and health outcomes training, and leading medical congress activities. Additionally, the Director will foster a collaborative environment, provide mentorship, serve as a healthcare landscape expert, and communicate key developments to leadership. This position requires a patient-first mindset, strategic thinking, strong communication and collaboration skills, and the ability to lead projects and influence peers.

Requirements

• Advanced degree required: Doctoral degree (PharmD., M.D. or PhD) strongly preferred in Pharmacy, Medicine, Biological Sciences, Health Services Research or Public Health.
• 7 + years of Managed care or similar experience within the pharmaceutical industry.
• 1-2+ years of MML or equivalent experience required.
• Understanding and knowledge of current US healthcare system at a national level including landscape changes, payers, Pharmacy Benefit Managers (PBMs), vertical integration of healthcare.
• Knowledge of clinical and pharmacoeconomic concepts including modeling, real-world evidence, health outcomes and clinical trial designs.
• Excellent organizations skills and the ability to prioritize and work effectively in a continually evolving environment in both an independent and collaborative manner.
• Demonstrates the Patient first mindset and the ability to gain insights and identify customer needs and opportunities.
• Able to identify solutions with the overall goal of improved patient outcomes.
• Strategic thinking combining business acumen and clinical expertise.
• Understands Otsuka's business model and value proposition, competitive intelligence, and other marketplace factors/dynamics.
• Strong understanding of industry legal, regulatory, and compliance landscape.
• Excellent communication and collaboration skills; exhibits professional maturity, confidence, and competence.
• Strong conflict resolution skills: proven ability to achieve conflict resolution effectively and quickly with affected parties and work in a cross-functional environment.
• Ability to lead projects; demonstrates leadership with peers.
• Demonstrates behaviors aligned with the Otsuka core values including perseverance, unconventional thinking, and humility.
• Willingness to travel (60-80% travel time). Territory includes national account coverage and regional coverage in Missouri, Iowa, Illinois, Indiana, Michigan, Ohio, Maryland, Washington DC and Delaware.

Responsibilities

• Deliver evidence-based healthcare economic and clinical information demonstrating the value of Otsuka’s portfolio.
• Lead national accounts and affiliated partners (Insurer, Pharmacy Benefit Managers (PBMs), Group Purchasing Organizations (GPOs), Specialty Pharmacy and Provider Services), Integrated Delivery Networks (IDNs) and Federal Markets (Public Health Services, Veterans Affairs and Department of Defense).
• Lead development and execution of medical strategy for national accounts in alignment with Market Access National Account Directors and Otsuka’s medical strategic imperatives per approved policies, procedures, and guidelines.
• Communicate national payer coverage changes to ecosystems with primary responsibility to Field Medical Affairs (FMA); develop strategies for downstream accounts in partnership with regional Managed Market Liaisons (MML).
• Collaborate with national payer stakeholders to provide education and enhance patient outcomes using unbranded resources, including population health management, disease state education and Otsuka’s remote customer engagement platforms.
• Lead Remote Customer Engagement projects through participation in workstreams, collaboration with market access, vendors, and matrix team partners. Lead for Payer aligned sections for remote customer engagement platforms.
• Create and grow widespread relationships with national health care decision makers and maintain a comprehensive understanding of national managed care accounts to collect and communicate market insights to matrix partners including emerging trends of evidence requirements and healthcare system changes that may impact Otsuka strategies.
• Serve as MML product lead for key therapeutic areas; liaise with respective therapeutic functional leads including Medical Strategy, Global Value and Real-World Evidence (GVRWE) and other internal stakeholders to communicate and implement resulting strategy with matrix team partners and stakeholders.
• Provide strategic input and leadership in support of medical activities related to market access and payers.
• Lead and/or significantly influence national cross functional teams and projects.
• Provide clinical and health outcomes training for Market Access partners.
• Collaborate with FMA Training team to update and create relevant resources and communicate training needs for the MML team.
• Serve as Medical congress leader at key national payer congresses, which includes insight collection and communication, exhibit management, stakeholder engagement and matrix team coordination and collaboration.
• Foster a collaborative and learning environment that provides mentorship for regional MMLs.
• Lead with integrity to support Otsuka’s core values: perseverance, unconventional thinking, and humility.
• Serve as Medical Affairs healthcare landscape expert at the national level.
• Communicate key developments in national payer landscape to leadership and ecosystem partners.
• Independently identify opportunities for improvement and can implement creative solutions to address unmet needs and applies/shares outcomes with ecosystem and national teams.
• Serve as cultural ambassador within FMA, nationally across all therapeutic areas.

Benefits

• Comprehensive medical, dental, vision, prescription drug coverage
• Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
• Tuition reimbursement
• Student loan assistance
• A generous 401(k) match
• Flexible time off
• Paid holidays
• Paid leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree