Managed IT Services Field Delivery Senior Associate - Montreal
About The Position
The Managed IT Services Consultant provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services Consultant, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career. Many of the job responsibilities required of a Managed IT Services Consultant are directly related to providing superior support for client technology environments. As a Managed IT Services Consultant, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including: Consulting process, tools and methodologies Referenced architecture design and best practices Engaging with clients and developing their IT initiatives
Requirements
- English and French proficiency
- Must be local to Montreal, QC
- 5+ years of experience with the Windows Server platform, virtualization, server management, storage, etc.
- Supervisory experience
- Ability to supervise a team of individuals and drive their performance
- Familiar with standard IT practices and policies
- Familiar with IT service management tools and processes (helpdesk, ticketing, etc.)
- Eagerness to contribute
Nice To Haves
- Excellent written and verbal communication, problem solving and analytical skills
- Strong judgment, issues management, and problem analysis techniques
- Strong presentation, facilitation, time management, and prioritization skills
- Proven ability to work both independently and as a part of a team
- Demonstrated ability to balance priorities
Responsibilities
- Capturing client requirements
- Infrastructure operations and management
- Adopting and learning new technologies
- Performing Enterprise Administration and Engineering tasks
- Providing onsite and remote support
- Troubleshooting business application issues
Benefits
- Competitive benefits and compensation package
- Flexibility in your schedule
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
