2027 Managed IT Consulting Intern
About The Position
Our management consulting team focuses on our clients’ critical business needs. From strategy to operations and everything in between, our integrated solutions approach is designed to help enable and manage growth, leverage resources, and mitigate costs and risks. Your role. No busy work here. As an intern, you’ll be treated just like our entry level staff. You’ll safeguard businesses through optimizing the value received from tech investments. You can look forward to an impressive repertoire of engagements that will deepen your knowledge and client experience, with the opportunity to harness the power of technology. Your experience will include, but will not be limited to: Work with a variety of external clients and their technologies to provide technical support to ensure clients' business operations run without interruption Identify and resolve problems related to PC and server hardware and software, mobile devices, AV equipment, network services and any other technical issues that may arise for external clients. Receive, prioritize, document and resolve end-user requests. Project work including migrations, upgrades, security audits, as well as research and implement new technologies. Support clients in a rotational, on-call environment.
Requirements
- Detail-oriented leader with problem solving, communication, and analytical skills.
- Pursuing a Bachelor's degree in information technology, computer science, or related field.
- Academic success (a minimum cumulative GPA of 3.0).
- Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English.
Nice To Haves
- Information Technology (IT) and/or engineering knowledge/experience is a plus.
- Some experience with service desk remediation is a plus.
Responsibilities
- Work with a variety of external clients and their technologies to provide technical support to ensure clients' business operations run without interruption
- Identify and resolve problems related to PC and server hardware and software, mobile devices, AV equipment, network services and any other technical issues that may arise for external clients.
- Receive, prioritize, document and resolve end-user requests.
- Project work including migrations, upgrades, security audits, as well as research and implement new technologies.
- Support clients in a rotational, on-call environment.
Benefits
- health insurance
- dental insurance
- vision insurance
- disability insurance
- life insurance
- Flexible Time Off
- various pre-determined holidays
- 401(k) plan
- flexible benefits plans
- business-related travel expense
- lodging reimbursement for business-related use
- meal reimbursement for business-related use
- pension plan is also available for eligible administrative and paraprofessional staff
- discretionary bonus plan is available for eligible staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
