Mammography Department Secretary - Full Time
About The Position
In this role you will schedule, confirm, and coordinate mammography and breast imaging appointments. You will greet and assist patients in a professional and compassionate manner, verify patient demographic and insurance information, and maintain and update patient medical records and imaging documentation. You will also answer incoming phone calls and respond to patient inquiries promptly, coordinate with radiologists, technologists, physicians’ offices, and other hospital departments, and obtain prior imaging records and ensure comparison films/images are available when needed. Additionally, you will prepare and distribute reports, correspondence, and patient notifications, monitor and maintain office supplies and department forms, and ensure compliance with HIPAA regulations and hospital confidentiality policies. You will also assist with patient recalls, follow-up appointments, and reminder communications, support quality assurance initiatives and departmental accreditation requirements, and perform general clerical duties including filing, faxing, scanning, and data entry. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
- Associate degree in business management/administration preferred
- Medical office experience preferred
- Advanced medical terminology course work preferred
- Experience with CPT/HCPCS and ICD-10 coding preferred
Responsibilities
- Schedule, confirm, and coordinate mammography and breast imaging appointments
- Greet and assist patients in a professional and compassionate manner
- Verify patient demographic and insurance information
- Maintain and update patient medical records and imaging documentation
- Answer incoming phone calls and respond to patient inquiries promptly
- Coordinate with radiologists, technologists, physicians’ offices, and other hospital departments
- Obtain prior imaging records and ensure comparison films/images are available when needed
- Prepare and distribute reports, correspondence, and patient notifications
- Monitor and maintain office supplies and department forms
- Ensure compliance with HIPAA regulations and hospital confidentiality policies
- Assist with patient recalls, follow-up appointments, and reminder communications
- Support quality assurance initiatives and departmental accreditation requirements
- Perform general clerical duties including filing, faxing, scanning, and data entry
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
