Serve as a resource for recreation activities and provide guests with information about facilities such as pools, the beach, entertainment and game rooms, fitness centers, and children’s activity centers. Encourage and register guests for activities, help schedule participation, and promote a fun, relaxing environment while communicating facility rules and safety requirements. Observe recreation activities and respond to emergencies according to local procedures, provide assistance to injured guests until emergency medical services arrive, and notify a supervisor or manager when guests may be unable to participate safely. Provide cashier services and process payments for rentals, activities, facility rentals, and retail sales. Assist with private functions and group activities, and clean and maintain recreation facilities, equipment, and supplies. Report accidents, injuries, and unsafe conditions; complete required safety training and certifications; and comply with company policies, procedures, and quality standards. Maintain a clean, professional appearance and protect confidential information and company assets. Welcome guests, anticipate and address their service needs, assist individuals with disabilities, communicate professionally, and build positive working relationships with colleagues. Use computers and point-of-sale systems to enter and retrieve work-related information. The role requires reading and visually verifying information, inspecting equipment, standing, sitting, or walking for extended periods, and handling objects weighing up to 25 pounds independently and heavier objects with assistance. It also involves fine motor coordination, moving through narrow or elevated spaces and across uneven or slippery surfaces, using stairs or ramps, and reaching, bending, twisting, pulling, and stooping. Other reasonable duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED