Make Ready

S2 Residential•Norcross, GA
•Onsite

About The Position

As a Make Ready at Terra at Norcross, you prepare apartments for future residents by inspecting units and ensuring they are move-in ready. You assist the maintenance team with major projects, repairs, and emergency situations. The role also includes routine property maintenance and completing service requests as assigned by the Lead Maintenance. The position requires working any day of the week throughout the year. The stated hours of operation are 9:00 a.m. to 6:00 p.m. Monday through Friday, 10:00 a.m. to 5:00 p.m. Saturday, and closed Sunday; hours may change based on the season, property needs, and resident activities. The work is physically active and includes extensive walking, moving boxes and appliances, climbing, stooping, bending, and grasping. The position requires a valid driver license, auto liability insurance, and reliable transportation.

Requirements

  • Valid driver license and auto liability insurance.
  • Reliable transportation.
  • Ability to continuously walk for 8 or more hours per day.
  • Ability to frequently move boxes weighing up to 50 pounds.
  • Ability to frequently transport and move appliances weighing up to 100 pounds.
  • Ability to climb, stoop, bend, and grasp objects.
  • Visual acuity for transcribing, operating machines and motor vehicles, assessing work accuracy and neatness, and inspecting small defects and parts.
  • Positive attitude.
  • Outstanding customer service and the ability to surprise and delight residents.
  • Willingness to work as a team player and support others at all levels.
  • Willingness to work any of the seven days of the week, 52 weeks of the year.

Responsibilities

  • Coordinate apartment trash removal with the grounds team.
  • Inspect appliances, faucets, air-conditioning systems, safety devices, and other items to verify they are working.
  • Inspect unit construction and identify chipped or missing paint, flooring, tile, and other issues.
  • Identify the parts, supplies, materials, and outstanding items needed to complete apartment turns on time.
  • Perform routine maintenance, including replacing exterior light bulbs, checking irrigation systems, and walking the property to identify potential liabilities.
  • Complete assigned service requests, including testing or inspecting safety equipment and devices, performing water or sewer extractions, and replacing blinds and air-conditioning filters.
  • Change front-door and mailbox locks before returning a unit to the leasing team.
  • Assist the maintenance team with major projects, repairs, and emergency situations.

Benefits

  • Competitive pay with bonuses
  • Medical, vision, and dental insurance
  • Company-paid life insurance
  • 401(k) with immediate vesting
  • Paid vacation and holidays
  • Professional or industry certification reimbursement
  • Employee referral program
  • Apartment rental discounts
  • Company-sponsored events and team outings
  • Employee Assistance Program
  • Quarterly bonuses based on NOI
  • On-call bonus
  • Biannual uniform allowance (boots not included)
  • S2 Residential onboarding training program
  • Compliance training courses
  • Mentorship by a peer who has graduated the Maintenance mentor program
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