Make Ready

S2 Residential•Norcross, GA
•Onsite

About The Position

At Terra at Norcross, the Make Ready prepares apartments for incoming residents by inspecting units and ensuring they are move-in ready. The role assists the maintenance team with major projects, repairs, and emergency situations. It also performs routine maintenance and service-request tasks, identifies materials and outstanding work needed to complete apartment turns, and coordinates with the grounds team and leasing team. The position requires working any of the seven days of the week throughout the year. Property hours are generally 9:00 a.m. to 6:00 p.m. Monday through Friday, 10:00 a.m. to 5:00 p.m. Saturday, and closed Sunday, though hours may change based on season, property needs, and resident activities. The role involves extensive walking and movement, lifting and moving boxes and appliances, and climbing, stooping, bending, and grasping.

Requirements

  • Valid driver's license and auto liability insurance.
  • Reliable transportation.
  • Attention to detail and observational skills.
  • Willingness to help and work as a team member.
  • Ability to work any of the seven days of the week, 52 weeks per year.
  • Ability to continuously walk for eight or more hours per day.
  • Ability to frequently move boxes weighing up to 50 pounds and appliances weighing up to 100 pounds.
  • Ability to climb, stoop, bend, and grasp objects.
  • Visual acuity to transcribe, operate machines and motor vehicles, assess work accuracy and neatness, and inspect small defects and parts.

Responsibilities

  • Coordinate apartment trash removal with the grounds team.
  • Inspect appliances, faucets, air-conditioning systems, safety devices, and other items to confirm they are working.
  • Inspect unit construction and identify chipped or missing paint, flooring, tile, and other defects.
  • Identify the parts, supplies, materials, and outstanding items needed to complete apartment turns on time.
  • Perform routine maintenance, including replacing exterior light bulbs, checking that the irrigation system works, and walking the property to identify potential liabilities.
  • Complete service requests by testing or inspecting safety equipment and devices, performing water and sewer extractions, replacing blinds and air-conditioning filters, and completing other tasks assigned by the Lead Maintenance.
  • Change front-door and mailbox locks before returning units to the leasing team.
  • Assist the maintenance team with major projects, repairs, and emergency situations.

Benefits

  • Competitive pay with bonuses
  • Medical, vision, and dental insurance
  • Company-paid life insurance
  • 401(k) with immediate vesting
  • Paid vacation and holidays
  • Professional or industry certification reimbursement
  • Employee referral program
  • Apartment rental discounts
  • Company-sponsored events and team outings
  • Employee Assistance Program
  • Quarterly bonuses based on NOI
  • On-call bonus
  • Biannual uniform allowance (boots not included)
  • S2 Residential onboarding training program
  • Compliance training courses
  • Mentorship by a peer who graduated from the Maintenance mentor program
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