Make Ready

RPM Living•The Woodlands, TX
•Onsite

About The Position

The Make Ready is responsible for efficiently and promptly preparing vacant apartment units for re-leasing and resident move-in while meeting established quality standards. The role follows a make-ready checklist to complete repairs and improvements, maintains supplies and equipment, and supports the property's curb appeal. The position also requires compliance with safety policies and delivery of respectful, efficient customer service. Work is based on site, primarily indoors, with some outdoor work and possible work in confined spaces, at heights, or in potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as needed.

Requirements

  • A flexible schedule is required, including weekdays, nights, and weekends, including Saturdays and Sundays, as needed to meet business needs.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items and reach overhead as required.
  • Ability to bend, stoop, or kneel as required.
  • Manual dexterity, including the ability to use hands and fingers and grasp tools.
  • Ability to see to perform inspections and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to occasionally lift or carry items weighing up to 25 pounds.
  • Ability to operate a computer, keyboard, mouse, and other office equipment.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Follow the make-ready checklist to complete necessary repairs and improvements to apartment homes before resident move-in, as directed by a supervisor or manager.
  • Inspect sheetrock and make repairs; caulk and seal windows, sink areas, toilets, bathtubs, and showers; and perform touch-up painting.
  • Maintain an inventory of supplies and equipment needed for make-ready tasks.
  • Control expenses by repairing rather than replacing parts when appropriate and avoiding wasteful use of supplies.
  • Support property curb appeal by picking up trash, pressure-washing, performing general cleaning, and painting as needed.
  • Comply with safety and risk-management policies, participate in safety meetings and OSHA training, follow applicable safety laws and requirements, and promptly and accurately report accidents and incidents.
  • Provide a high level of customer service by treating residents and others respectfully and completing assigned work efficiently and urgently.
  • Perform other duties as assigned.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
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