Make Ready Specialist - Folio

Greystar Management Services•Austin, TX
•Onsite

About The Position

The Make Ready Specialist ensures vacant apartment units meet established quality standards for re-leasing by completing technical and mechanical work to turn units into market-ready condition. The role follows the community’s make-ready checklist and supports timely, standards-compliant occupancy preparation. It also helps maintain community grounds, common areas, and amenities; controls expenses through careful use and repair of materials and equipment; completes required documentation; complies with safety policies and training requirements; and delivers respectful, responsive service to residents and others. The position may require travel to other properties or training and business meetings. The work schedule is flexible and includes on-call duties during evenings, weekends, and holidays. The hourly range is $18.75–$21.00. The position may be eligible for bonus programs. Benefits described for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts for eligible onsite team members; a paid sabbatical after qualifying service; a 401(k) with company match; paid parental leave; a fertility benefit; an employee assistance program; additional voluntary insurance and legal plans; and charitable giving benefits.

Requirements

  • Ability to stand, walk, and/or sit for extended periods.
  • Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Responsibilities

  • Complete repairs and improvements to apartment homes before resident move-in, following the community’s make-ready checklist.
  • Caulk and seal areas around windows, sinks, toilets, bathtubs, and showers as needed.
  • Inspect sheetrock for damage and repair or replace it as needed.
  • Perform touch-up painting in vacant and occupied units as directed by the Service Supervisor or Community Manager.
  • Help maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  • Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste of materials and supplies, and using tools and equipment correctly.
  • Complete make-ready checklists and other required maintenance documentation promptly as required by the Supervisor or Manager.
  • Attend and participate in routine safety meetings, complete required OSHA and other safety-related training, and promptly and accurately report accidents and incidents.
  • Treat residents and others respectfully, answer resident questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
  • Take on-call duties during evenings, weekends, and holidays.
  • Travel to other properties, training classes, or business meetings as needed.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only coverage.
  • Paid time off: new hires receive 15 vacation days, 4 personal days, and 10 sick days.
  • 11 paid holidays.
  • Birthday off after one year of service.
  • Additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions.
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