Make Ready Specialist - Folio

Greystar•Austin, TX
•$19 - $21•Onsite

About The Position

The Make Ready Specialist ensures vacant apartments meet established quality standards for re-leasing by performing technical and mechanical work that turns units promptly into market-ready condition and meets company occupancy standards. The role completes repairs and improvements before resident move-in, follows the community’s make-ready checklist, and helps maintain grounds, common areas, and amenities. It also supports cost control, completes maintenance documentation, follows safety and risk-management policies, and provides respectful, timely customer service to residents and others.

Requirements

  • Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

  • Complete needed repairs and improvements to apartment homes before resident move-in by following the community’s make-ready checklist.
  • Caulk and seal areas around windows, sinks, toilets, bathtubs, and showers as needed.
  • Inspect sheetrock for damage and repair or replace it as needed.
  • Perform touch-up painting in vacant and occupied units as directed by the Service Supervisor or Community Manager.
  • Maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
  • Support cost-cutting and expense-control programs by repairing rather than replacing parts when possible, using materials and supplies carefully, and using tools and equipment correctly.
  • Complete make-ready checklists and other required maintenance documentation promptly.
  • Comply with safety and risk-management policies, including attending routine safety meetings, completing required OSHA and other safety training, and reporting accidents and incidents accurately and promptly.
  • Treat residents and others with respect, answer resident questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
  • Travel to other properties, training classes, business meetings, or other locations as needed.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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